Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Fellers Headquarters
Tulsa, OK
05.2017 - 08.2018
Answered customer inquiries and provided accurate information regarding products and services.
Maintained detailed records of customer interactions, transactions, and comments for future reference.
Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
Sales Associate
Kirklands Home Goods
TuLSA, OK
10.2016 - 05.2017
Performed cashier duties, such as accepting payments, issuing receipts, and counting change back.
Trained new team members in cash register operation, stock procedures, and customer services.
Provided accurate information about products, prices, and services.
Organized stockroom shelves according to size, color, or style.
Third Party Verifier
Data Exchange
Tulsa, OK
01.2015 - 07.2015
Verified customer information, including names, addresses, and billing details.
Confirmed customer wanted to change their electricity and/or gas provider.
Check to ensure that appropriate changes were made to resolve customers' issues.
Resolved issues that arose during the verification process in a timely manner.
Care Provider
Platinum Fitness
Tulsa, OK
03.2014 - 12.2014
Provided a safe, nurturing, and stimulating environment for children to learn and grow.
Developed positive relationships with families by communicating regularly about their child's development.
Managed administrative program tasks, such as taking attendance, updating logs, and tracking supplies.
Helped develop motor skills through active playtime activities like running and jumping.