Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blanca Chairez

Jurupa Valley,CA

Summary

Highly motivated and committed medical assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

7
7
years of professional experience

Work History

Front Desk Medical Assistant

Grandview Medical Group (Dinesh Samant MD)
09.2022 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Helped patients complete necessary medical forms and documentation.
  • Supported office staff and operational requirements with administrative tasks.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Registered and verified patient records before triage with most up-to-date information.
  • Received and routed laboratory results to correct clinical staff members.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Obtained payments from patients and scanned identification and insurance cards.

Front Office Medical Assistant

Greater Valley Physicians Med (Lakshman Makandura MD)
03.2018 - 02.2022
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Helped patients complete necessary medical forms and documentation.
  • Checked patient insurance, demographic, and health history to keep information current.

Education

Medical Assistant Certificate -

UEI College
El Monte, CA

High School Diploma -

Baldwin Park High School
Baldwin Park

Skills

  • Appointment Management
  • Electronic medical records
  • Co-payment collection
  • Paperwork coordination
  • Typing and filing
  • EMR / EHR
  • Microsoft office
  • Patient Registration
  • Insurance Verification
  • Medical Records Management
  • Handling Phone Calls
  • HIPPA Compliance
  • Data Entry
  • Office Administration
  • Bilingual English/Spanish
  • Customer Service
  • Communication Skills

Timeline

Front Desk Medical Assistant

Grandview Medical Group (Dinesh Samant MD)
09.2022 - Current

Front Office Medical Assistant

Greater Valley Physicians Med (Lakshman Makandura MD)
03.2018 - 02.2022

Medical Assistant Certificate -

UEI College

High School Diploma -

Baldwin Park High School

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