Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Blanca Cintron

DeLand,FL

Summary

Dynamic customer service professional with proven expertise at Walmart, excelling in cash handling and complaint resolution. Recognized for enhancing customer satisfaction through effective communication and teamwork. Reliable and punctual, I consistently maintain a welcoming environment while training new staff to uphold high service standards.

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

19
19
years of professional experience

Work History

Customer Service Cashier

Walmart
03.2021 - 11.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing accurate product information and support.
  • Maintained organized checkout area, ensuring cleanliness and accessibility of items.
  • Collaborated with team members to enhance customer service experience during peak hours.
  • Resolved customer complaints promptly, contributing to overall satisfaction and loyalty.
  • Handled cash management responsibilities, ensuring accuracy in cash drawer balances.
  • Trained new cashiers on operational procedures and customer service best practices.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Receptionist

First Choice Pediatrics
06.2009 - 02.2021
  • Managed front desk operations, ensuring efficient handling of calls and inquiries.
  • Maintained appointment schedules for multiple staff, optimizing time management.
  • Processed incoming and outgoing mail, maintaining organized records and correspondence.
  • Assisted with administrative tasks, enhancing overall office efficiency and workflow.
  • Kept reception area clean and neat to give visitors positive first impression.

Receiving Associate

Alorica
09.2003 - 04.2008
  • Managed front desk operations, ensuring efficient appointment scheduling and visitor coordination.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to coordinate events and meetings, enhancing organizational effectiveness.
  • Collaborated closely with other administrative staff in order to provide comprehensive support for overall office functioning.
  • Handled confidential information with discretion, protecting sensitive data related to both employees and customers.
  • Contributed to team efficiency by providing administrative support to various departments when needed.

Education

GED -

Adult Center Of Broom County
Binghamton, NY
08-1991

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Customer complaint resolution
  • POS system operation
  • Data entry proficiency
  • Cultural awarenessCustomer assistance

Languages

Spanish
Native or Bilingual
English

Timeline

Customer Service Cashier

Walmart
03.2021 - 11.2022

Receptionist

First Choice Pediatrics
06.2009 - 02.2021

Receiving Associate

Alorica
09.2003 - 04.2008

GED -

Adult Center Of Broom County

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Blanca Cintron