Blanca Cordero
Fort Stockton,TX
Summary
Proven track record in enhancing customer service and financial management at Pecos County Tax Office. Fluent in Spanish and adept in Microsoft programs, I excel in multitasking and optimizing operational efficiency. Successfully managed complex optical prescriptions, demonstrating exceptional attention to detail and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Property Tax Deputy
Pecos County Tax Office
08.2022 - Current
- Take payments for property taxes and assist people with exemptions to find the best plan to pay taxes.
- Handled any type of suits for delinquent taxpayers and set them up with a payment agreement.
- Provided the best and most efficient customer service and experience.
Optician
West Texas Eyecare
04.2017 - 08.2022
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Technician
West Texas Eyecare
01.2009 - 10.2012
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- I would preform the work up and test there vision and let the doctor know of any problems prior to the entry of the exam room.
- I would also translate for the doctor during the exam.
Education
Basics -
Odessa College
Odessa, TXSalud Visual -
Cectis
Saltillo, COA05.2010
High School Diploma -
Fort Stockton High School
Fort Stockton, TX05.2007
Skills
- I am fluent in Spanish
- I have excellent costumer service
- I have great money management skills
- I work on Microsoft programs
- I have some motor vehicle knowledge
- I am a multi tasker
Languages
Spanish
Native or Bilingual
Timeline
Property Tax Deputy
Pecos County Tax Office
08.2022 - Current
Optician
West Texas Eyecare
04.2017 - 08.2022
Technician
West Texas Eyecare
01.2009 - 10.2012
Basics -
Odessa College
Salud Visual -
Cectis
High School Diploma -
Fort Stockton High School