Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blanca Cortez`

Apopka

Summary

Detail-oriented Authorization Specialist with expertise in insurance verification and authorization processing. Proven ability to streamline workflows and assist patients in understanding their benefits.

Overview

15
15
years of professional experience

Work History

Supervisor Authorization Specialist

EMERY MEDICAL SOLUTIONS
Apopka
03.2021 - Current
  • Processed patient authorization requests efficiently for medical services.
  • Reviewed insurance policies to determine coverage and eligibility criteria.
  • Communicated with healthcare providers to gather necessary documentation.
  • Maintained accurate records of authorization requests and outcomes.
  • Collaborated with team members to streamline authorization workflows.
  • Assisted patients in understanding their benefits and authorization status.
  • Performed data entry into various computer systems including but not limited to EMRs and CRMs.
  • Prepared appeal letters on behalf of clients when necessary to resolve disputes with insurers.
  • Explained eligibility details and affordability options to patients with kindness and respect.

Front Desk Medical Receptionist

AdventHealth MedicalGroup
MOUNT DORA
03.2020 - 03.2021
  • Greeted patients and visitors with professionalism and warmth.
  • Scheduled appointments using electronic health record systems.
  • Entered insurance, demographics and health history into patient database.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Checked patients in and out for appointments and collected co-payments.

Front Desk Supervisor

EMERY MEDICAL SOLUTIONS
Apopka
07.2017 - 03.2020
  • Verified insurance information and collected co-pays accurately.
  • Managed patient check-in and check-out processes efficiently.
  • Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
  • Scheduled appointments, managed patient records and updated medical histories.

Accounts Payable Clerk

Bravo Supermarkets
Apopka
06.2010 - 07.2017
  • Managed payment schedules to ensure timely disbursements to suppliers.
  • Reviewed and reconciled statements from vendors against internal records.
  • Communicated with suppliers to resolve discrepancies and answer inquiries.
  • Processed invoices and payments in accordance with company policies and procedures.
  • Prepared checks for payment of vendor invoices on a timely basis.
  • Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.

Education

High School Diploma -

WEKIVA HIGH SCHOOL
Apopka, FL
05-2011

Skills

  • Insurance verification
  • Authorization processing
  • EMR database management
  • Appeal letter preparation
  • Medical terminology expertise
  • Eligibility procedures
  • Benefits administration

Timeline

Supervisor Authorization Specialist

EMERY MEDICAL SOLUTIONS
03.2021 - Current

Front Desk Medical Receptionist

AdventHealth MedicalGroup
03.2020 - 03.2021

Front Desk Supervisor

EMERY MEDICAL SOLUTIONS
07.2017 - 03.2020

Accounts Payable Clerk

Bravo Supermarkets
06.2010 - 07.2017

High School Diploma -

WEKIVA HIGH SCHOOL

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