Blanca Detrinidad
Summary
Dynamic freelance coach and former Medical Interpreter at UC Irvine Medical Center, adept at enhancing patient relations and communication. Proven ability to improve test scores and fluency in language skills, while fostering understanding through reflective listening. Skilled in electronic health records and committed to HIPAA compliance, achieving notable patient satisfaction.
Overview
23
23
years of professional experience
Work History
Freelance Coach
Self-employeed
01.2002 - Current
- Teach clients new language skills achieving fluency which enlarged their career employment opportunities and enhanced academic targets.
- Coach clients to improve their test scores in language examinations to reach their academic goals.
- Proofread and review writing and reading materials with language learning individuals to enhance the quality of papers for submission.
- Facilitate written and oral communication to help people understand each other and communicate efficiently building strong relationships between parties.
- Effectively interpret technical medical information and data for accurate diagnosis.
Medical Interpreter
UC Irvine Medical Center
Irvine
01.2010 - 01.2016
- Liaised written and oral communication between Limited English Proficient (LEP) patients and medical staff enabling correct diagnosis and better understanding of patient needs in order to meet and excel patient satisfaction.
- Helped all parties understand how diversity, as well as cultural similarities and differences, has a fundamental impact on the healthcare encounter.
- Spearheaded a language program for the medical staff achieving their ability to build communication and rapport with their patients.
- Built relationships between patients and physicians by recognizing problems, and advocating on behalf of the patient, with a full understanding of the Patients’ Bill of Rights and Responsibilities.
- Collaborated with medical staff in executing interpretation through community outreach programs, achieving improved health outcomes for the Spanish-speaking population.
Education
Master of Construction Management -
NewSchool of Architecture and Design
San Diego, California01.2019
Certificate in Healthcare Interpreting English/Spanish -
Cal State Fullerton
Fullerton, California01.2009
Advanced Management Program -
Instituto de Estudios Superiores en Administración (IESA)
Caracas, Venezuela01.2000
Bachelor of Architecture -
Universidad Central de Venezuela
Caracas, Venezuela01.1985
Skills
- Patient relations expertise
- Electronic health records systems
- Policy and procedure adherence
- Confidential information handling
- HIPAA compliance
- Reflective listening
- Verbal communication
- Written communication
- Bilingual Spanish communication
- Project management
- Adaptability
- Task and deadline management
References
References available upon request.
Timeline
Medical Interpreter
UC Irvine Medical Center
01.2010 - 01.2016
Freelance Coach
Self-employeed
01.2002 - Current
Master of Construction Management -
NewSchool of Architecture and Design
Certificate in Healthcare Interpreting English/Spanish -
Cal State Fullerton
Advanced Management Program -
Instituto de Estudios Superiores en Administración (IESA)
Bachelor of Architecture -
Universidad Central de Venezuela
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