Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blanca Duque

Campbell

Summary

Results-driven and adaptable professional with a proven track record. Highly skilled in multitasking and problem-solving. Proficiently bilingual, I enhance customer engagement and resolve complaints with professionalism. My leadership skills have significantly contributed to team efficiency and customer satisfaction, showcasing adaptability and a commitment to excellence in diverse roles.

Overview

9
9
years of professional experience

Work History

Secretary

Rico Saddle Shop
07.2015 - 08.2018
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Assistant Teacher

Crockett Elementary
08.2019 - 12.2019
  • Completed daily reports, meal count sheets, and attendance logs.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Facilitated communication by providing translation services for Spanish-speaking students, ensuring their full participation in classroom activities.

Clerk

Quick Trip
01.2020 - 07.2021
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Facilitated sales of services and goods.
  • Maintained clean and orderly work station.
  • Maintained inventory of all saleable items.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.

Personal Care Assistant

Lisa Moyer
03.2022 - Current
  • Remained alert to problems or health issues of clients and competently responded.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Restaurant Waiter

Lone Star Eatery Grill & Bar
07.2015 - Current
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Education

Associate of Science -

Paris Junior College
Greenville, TX
12-2018

High School Diploma -

Campbell High School
Campbell, TX
05-2017

Skills

  • Problem-solving Ability
  • CPR Certified
  • Leadership skills
  • Adaptable under pressure
  • Adaptive equipment use
  • Complaint Handling
  • Management skills
  • Multitasking
  • Customer Engagement
  • Bilingual
  • Adaptability to change
  • Public speaking

Timeline

Personal Care Assistant

Lisa Moyer
03.2022 - Current

Clerk

Quick Trip
01.2020 - 07.2021

Assistant Teacher

Crockett Elementary
08.2019 - 12.2019

Secretary

Rico Saddle Shop
07.2015 - 08.2018

Restaurant Waiter

Lone Star Eatery Grill & Bar
07.2015 - Current

Associate of Science -

Paris Junior College

High School Diploma -

Campbell High School
Blanca Duque