Blanca Funes Portillo
Lawrenceville,GA
Summary
Dedicated professional with a clean driving record and CDL Class B license, experienced in safe transportation of adult citizens. Proven ability to maintain safety standards and provide exceptional customer service while managing transportation plans and ensuring a positive experience for all passengers.
Overview
20
20
years of professional experience
Work History
Bus Driver
Gwinnett County Schools
05.2021 - 11.2023
- Operated buses safely while adhering to traffic regulations and company policies.
- Assisted passengers with boarding and disembarking to ensure a smooth experience.
- Completed pre-trip inspections to identify vehicle issues and maintain safety standards.
- Maintained cleanliness of the bus interior and exterior, promoting a positive environment for passengers.
Patient Care Technician
Rockdale Hospital
04.2020 - 05.2021
- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Assisted in daily living activities, ensuring comfort and safety for all patients.
- Maintained accurate patient records using electronic health record (EHR) systems for improved care coordination.
- Collaborated with multidisciplinary teams to develop and implement individualized patient care plans.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
EVS Technician
Rockdale Hospital
04.2016 - 05.2020
- Operated cleaning equipment and tools to maintain sanitary conditions in patient areas.
- Ensured compliance with safety standards and infection control protocols during daily operations.
Phone Operator/Environmental Services Housekeeper
Station Casinos
07.2003 - 07.2016
- Managed high-volume incoming calls while maintaining a professional demeanor and ensuring customer satisfaction.
- Provided accurate information to callers, resolving inquiries efficiently and enhancing service quality.
- Collaborated with team members to streamline call-handling processes and improve response times.
- Trained new staff on phone protocols, contributing to team performance and operational consistency.
- Contributed to a positive work environment by supporting team members in handling difficult calls or resolving complex issues.
Education
GED -
Online Schooling
Florida City, FL04-1997
Skills
- Clean driving record
- Pre-trip inspections
- Customer service
- Safety-focused
- CDL Class B license
- Assisting passengers
Languages
Spanish
English
Timeline
Bus Driver
Gwinnett County Schools
05.2021 - 11.2023
Patient Care Technician
Rockdale Hospital
04.2020 - 05.2021
EVS Technician
Rockdale Hospital
04.2016 - 05.2020
Phone Operator/Environmental Services Housekeeper
Station Casinos
07.2003 - 07.2016
GED -
Online Schooling