Blanca Gomez
Beaumont,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Hardliners Manager
Costco
03.2024 - Current
- Improved store efficiency by implementing neat, clean and straight details.
- Enhanced employee satisfaction by training, coaching, with hot new items, and Costco standards.
- Increased overall sales through the development of planing and targeted driving sales.
- Managed daily truck loads to ensuring timely opening and closing procedures were followed.
Assistant Front End Manager
Costco
02.2024 - 04.2024
- Improved member satisfaction by efficiently managing front-end operations and addressing member concerns promptly.
- Helped maintained a 50 or higher MPH, providing key employees in the right places.
- Collaborated with Front End manager to develop strategies for improving sales and maintaining a positive store atmosphere.
- Mentored new employees on company policies, cash handling procedures, and member service best practices to ensure consistent performance across the team.
- Helped developed a new set of employees to run our front end programs; E-blocks, Citi sign ups, and Auto renewnal.
Temporary Hardlines Manager
Costco
11.2023 - Current
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Open shift changes to uphold successful operations strategies and maximize business success.
- Identified depots to drive sells with hot new items and focuses.
Food Service Supervisor
Costco
09.2023 - 11.2023
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept work areas clean, organized and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
Temporary Assistant Front End Manager
Costco
05.2023 - 09.2023
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult members.
- Oversaw employee performance, corrected issues, and increased efficiency to maintain productivity.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and kept up to date on safety.
- Established team priorities, maintained schedules and monitored performance.
- Oversaw employees during E-Blocks to maintain our overall benchmark.
Foods Supervisor
Costco
09.2022 - 05.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- In contact with buyers on product concerns and new focuses.
- Focuses on D&D in the department to ensure proper rotation, and request mark down.
- Maintained knowledge base of company pricing, products and services
- Ensures to focus of employee safety and staying ahead on reviews.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures
- Maintained proper signage and pricing information for displays, cases and counters
Cashier
Costco
12.2021 - 06.2022
- Operated cash register for cash, check and credit card transactions with accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped members complete purchases, locate items and join in team for E-blocks.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Bakery Supervisor
Costco
08.2021 - 12.2021
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Maintained cleanliness and hygiene in bakery premises.
- Maintained inventory control and ordered supplies on monthly basis.
- Performed opening and closing duties for department.
- Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
- Performed opening and closing duties for department
Produce Supervisor
Costco
01.2021 - 08.2021
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Rotated produce on sales floor to guarantee optimal freshness and variety.
- Followed established guidelines to dispose of damaged, spoiled and expired products.
- Motivated employees to success and pointed out areas of improvement, decreasing D&D to -$80,000 in a fiscal year.
Front End Supervisor
Costco
05.2020 - 01.2021
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity target.
- Responded to members concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Prepared weekly employee work schedules for team members.
- Trained team members in successful strategies to meet operational and sales targets
- Monitored cash drawers in 16 checkout stations to verify adequate cash supply.
Stocker
Costco
03.2017 - 01.2020
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting and stocking merchandise.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
Food Service Assistant
Costco
10.2013 - 03.2017
- Monitored food preparation and offered feedback on portion size and presentation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Skills
- Training and safety
- Scheduling
- Reviews
- Training and mentoring
- Inventory oversight
Timeline
Hardliners Manager
Costco
03.2024 - Current
Assistant Front End Manager
Costco
02.2024 - 04.2024
Temporary Hardlines Manager
Costco
11.2023 - Current
Food Service Supervisor
Costco
09.2023 - 11.2023
Temporary Assistant Front End Manager
Costco
05.2023 - 09.2023
Foods Supervisor
Costco
09.2022 - 05.2023
Cashier
Costco
12.2021 - 06.2022
Bakery Supervisor
Costco
08.2021 - 12.2021
Produce Supervisor
Costco
01.2021 - 08.2021
Front End Supervisor
Costco
05.2020 - 01.2021
Stocker
Costco
03.2017 - 01.2020
Food Service Assistant
Costco
10.2013 - 03.2017
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