Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Blanca Gonzalez

Weimar,TX

Summary

Dedicated professional with experience as a Host Trainer and Community Service Coordinator. Demonstrated expertise in communication, problem-solving, and leadership. Passionate about fostering team collaboration and driving positive change in the community.

Overview

3
3
years of professional experience

Work History

Host

Aba
02.2025 - 05.2025
  • Welcomed guests and managed seating arrangements to optimize flow and enhance guest experience.
  • Handled reservations and walk-ins, maintaining accurate wait lists to minimize guest wait times.
  • Monitored dining area for cleanliness, ensuring compliance with health standards and enhancing ambiance.
  • Addressed guest inquiries and concerns promptly, fostering positive relationships and repeat business.

Host Trainer

Yard House
01.2023 - 02.2025
  • Responsible for greeting guests with genuine hospitality and professionalism.
  • Accurately quoting wait times.
  • Seating guests in a clean and sanitary environment all while accommodating their needs.
  • Maintain front area clean and restocked at all times.
  • Take reservations over the phone.

Client Care Support

Visa
10.2024 - 12.2024
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Managed high-volume call traffic while maintaining professionalism and composure.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.

Community Service Coordinator

Cesar Chavez Foundation
09.2023 - 01.2024
  • This position involves the use of judgment, supervisory ability, and skills in resident/community planning The position requires implementing and supervising programs, classes, and activities for effectiveness.
  • The position requires supervision of residents, volunteers, and student interns.
  • Maintain all ethical practices of the Cesar Chavez Foundation by serving the community with character, integrity, dignity, and a high degree of professionalism.
  • Manage all Si Se Puede Community Center Programs, which consist of an Afterschool Program, Resident Social Services, Meal Distribution, Health and Wellness, and Community Outreach.
  • Friendly, outgoing personality that establishes a welcoming environment within the facility for members and visitors.
  • Skill in maintaining record-keeping and document retention systems and in compiling comprehensive reports.

Box Office Attendant

Corpus Christi Hooks
05.2022 - 12.2022
  • Be an ambassador and provide excellent customer service for the Corpus Christi Hooks Baseball Club.
  • Answering incoming telephone calls, and emails, and assisting fans.
  • Sell tickets at the Box Office windows and over the phone.

Education

High School Diploma -

Harlingen High School
Harlingen, TX

Skills

  • Training & Development
  • Problem Solving
  • Multitasking
  • Leadership Experience
  • Communication and Interpersonal skills
  • Team collaboration

Languages

English
Spanish

Timeline

Host

Aba
02.2025 - 05.2025

Client Care Support

Visa
10.2024 - 12.2024

Community Service Coordinator

Cesar Chavez Foundation
09.2023 - 01.2024

Host Trainer

Yard House
01.2023 - 02.2025

Box Office Attendant

Corpus Christi Hooks
05.2022 - 12.2022

High School Diploma -

Harlingen High School

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