Blanca Guerrero
Odessa,TX
Summary
Dynamic and compassionate caregiver with extensive experience at Sienna Nursing and Rehabilitation, specializing in dementia care and daily living assistance. Proven ability to promote client independence while managing household finances and supporting personal hygiene needs. Recognized for problem-solving skills and commitment to maintaining client confidentiality and dignity. I know how to care for another cause I have two kids for myself, I'm a grandmother of a beautiful little girl. I've worked all my life and I strive yo be better and work as hard as I can.
Experienced with providing personalized care and assistance with daily living activities. Utilizes effective communication and interpersonal skills to support clients' emotional and physical needs. Knowledge of maintaining safe and comfortable environment to enhance overall well-being.
Overview
25
25
years of professional experience
Work History
Personal Care Taker
Sienna Nursing and Rehabilitation
Odessa, TX
01.2021 - 01.2025
- Monitored client progress over time by documenting observations, incidents, and milestones in detailed records.
- Coordinated respite care services for families needing short-term relief from caregiving responsibilities.
- Managed household finances on behalf of the client when required, paying bills accurately ontime.
- Promoted independence among clients by encouraging participation in self-care activities whenever possible.
- Safeguarded client privacy by maintaining strict confidentiality regarding personal information and respecting boundaries within the home setting.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Food Service Worker
Complex Community
Odessa, FL
03.2020 - 01.2025
- Coordinated multiple orders simultaneously, ensuring accuracy and quality.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Learned other teammates' work tasks to train as backup.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
- Enhanced team efficiency with streamlined food preparation processes.
- Streamlined checkout process, reducing wait times for customers.
Cake Decorator
United Supermarkets
Odessa, TX
10.2019 - 03.2020
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Decorated Type pastries and cakes using colorful icings and piping techniques.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Adjusted decorating methods to accommodate for special dietary requirements, ensuring customer satisfaction.
Retail Sales Associate
Ross Dress for Less
Odessa, TX
08.2014 - 11.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Ensured customer satisfaction through tailored assistance.
- Stocked designated items on shelves, end caps and displays.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Manager
One Source Gen.
Odessa
01.2000 - 02.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed senior-level personnel working in marketing and sales capacities.
Education
N/a -
Odessa High School
Odessa, TXSkills
- Compassionate caregiving
- Dementia care
- Personal hygiene assistance
- Housekeeping
- Behavioral management
- Transportation services
- Problem-solving
- Time management
- Daily living assistance
- Patient care
- Flexible schedule
- Patient assessments
Accomplishments
- I have three homes
- Ive built one of my homes from the ground up
- I supported and helped my kids through school
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Personal Care Taker
Sienna Nursing and Rehabilitation
01.2021 - 01.2025
Food Service Worker
Complex Community
03.2020 - 01.2025
Cake Decorator
United Supermarkets
10.2019 - 03.2020
Retail Sales Associate
Ross Dress for Less
08.2014 - 11.2019
Manager
One Source Gen.
01.2000 - 02.2017
N/a -
Odessa High School