Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Blanca Guevara

Austin

Summary

Understanding Medical Office Receptionist well-versed in advanced medical office procedures. Exceptional data entry and scheduling proficiency. Organized and punctual. Responsible, communicative, and dedicated to accurately and efficiently processing enrollment applications. Specialties include data entry, customer service, and promoting company initiatives.

Overview

3
3
years of professional experience

Work History

Data Entry

Kendra Scott
Austin
02.2024 - 06.2025
  • Completed data entry tasks for inventory tracking purposes.
  • Performed data entry into electronic databases.
  • Managed data entry into student information systems.
  • Verified accuracy of data entry into databases.
  • Performed data entry tasks for orders, returns, refunds.
  • Performed data entry tasks into various software applications.
  • Verified accuracy of data entry into the database.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Metrology Technician

Tesla It Solutions
Austin
02.2023 - 06.2025
  • Analyzed data from measurements to determine if components were within specified tolerances.
  • Trained operators in the proper use of precision measuring instruments.
  • Participated in customer audits related to metrology processes and procedures.
  • Created reports summarizing the results of metrology activities for management review.
  • Performed preventative maintenance on metrology equipment to ensure accurate operation.
  • Researched new technologies that could be implemented in the organization's metrology operations.
  • Managed new instrument documentation setup and calibration database integration.
  • Reviewed, entered and scanned incoming calibration and preventive maintenance data from outside vendors.

Customer Service Representative

Ross Dress for Less
Austin
01.2022 - 12.2023
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Answered customer inquiries via phone, email, and chat.
  • Provided accurate information about products and services to customers.
  • Strengthened customer retention by offering discount options.

Education

High School Diploma -

Weside
Houston, TX
02-2023

Skills

  • Data entry
  • Database management
  • Report generation
  • Inventory tracking
  • Quality assurance
  • Customer service
  • Problem solving
  • Training and development
  • Attention to detail
  • High-energy attitude
  • Empathy and patience
  • Positive and professional
  • Active listening
  • Punctuality and reliability
  • Stress management

Accomplishments

  • appreciation award

Languages

English
Professional
Spanish
Professional

Timeline

Data Entry

Kendra Scott
02.2024 - 06.2025

Metrology Technician

Tesla It Solutions
02.2023 - 06.2025

Customer Service Representative

Ross Dress for Less
01.2022 - 12.2023

High School Diploma -

Weside

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