Blanca Hernandez

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Enhanced student support by delivering one-on-one and small group assistance in various subjects.
• Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
• Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.

Independently work from home assisting calls from consumers and prospective enrollees on the Texas Health and Human Services 211 Help line with information regarding food, health, and other needs.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy.
• Assisted customers in navigating state website and how to find information, improving overall user experience.

Acquired gently used merchandise from clothing to furniture for the purpose of reselling.

• Organized successful promotional events to generate increased foot traffic in the store.
• Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online presence.
• Enhanced store aesthetics with strategic product displays that attracted customers'' attention.
• Managed day-to-day business operations.
• Established foundational processes for business operations.
• Retained accurate records of purchases, and sales.