BLANCA HURTADO
Summit,IL
Summary
To obtain a position in the customer representative that will allow me to utilize my communication, organizational, and collaborative skills. I would like to add more of my skills on upcoming hires. Show that I'm willing to take any job and learn fast.
Overview
2
2
Languages
17
17
years of professional experience
Work History
General Laborer
Midway Staffing
08.2020 - Current
- Ensured that all safety regulations were followed while working onsite.
- Adhered to safety protocols, contributing to a secure work environment
- Executed assigned tasks with attention to detail.
- Maintained cleanliness of tools, equipment, and work areas to support safety and organization
- Communicated worker concerns to supervisor for timely resolution
- Reported issues or malfunctions to supervisors promptly.
- Measured body temperatures of associates upon arrival to ensure health standards. on associates arriving to the company
On site Supervisor
Elite Staffing
03.2014 - 03.2016
- Supervise 100 employees
- Train employees on GMP's (Good Manufacturing Practices)
- Coordinated team schedules and assignments to enhance workflow and meet project deadlines.
- Conducted regular site inspections to identify maintenance and safety issues.
- Completed incident reports for on-site manager and customer documentation to ensure compliance.
- Investigated accidents or near-miss incidents; documented findings in an incident report form.
- Communicated effectively with clients to address project concerns and updates.
- Communicated daily progress and incident reports to clients and corporate offices.
- Compiled reports to deliver essential information for decision-making and compliance.
- Managed employee application processes to streamline hiring.
- Provided assistance in addressing issues with temporary staff to ensure smooth operations.
- Controlled access at the site during working hours; monitored visitors' movements while they were on the premises.
- Resolved work issues and team conflicts to promote progress on complex projects.
- Reported project progress, site problems and labor status to supervisors.
CASHIER/ CLERK
Dolex Promotion
04.2012 - 10.2012
- Promoted money orders to customers, increasing sales through effective communication.
- Accepted cash and credit card payments, issued receipts and provided change.
- Resolved customer complaints promptly, contributing to higher customer satisfaction.
- Assist customers on properly filling out forms and documents
- Informed customers on up-to-date currency
- Ensured store cleanliness and organized merchandise displays.
- Trained new cashiers on procedures and customer service standards, improving team readiness.
- Completed data entry to maintain updated records.
Shift Lead Cashier
Churches Chicken Restaurant
10.2010 - 09.2012
- Handled money and balanced the register as a cashier.
- Organized inventory for more efficient delivery technique
- Maintained a clean and presentable working environment
- Trained new team members on food safety and customer service to enhance service quality
- Coordinated staff schedules to optimize coverage and improve workflow
- Assisted in preparing food items according to company recipes and standards.
- Enforced health and safety regulations to maintain a clean work environment.
- Completed opening and closing duties to facilitate business operations.
- Stocked shelves to maintain inventory levels and enhance shopping experience., and arranged merchandise to maintain store appearance.
Retail Salesperson
Swap- O-Rama
06.2010 - 03.2011
- Communicated effectively both in English and Spanish to provide excellent service
- Assisted customers in selecting merchandise, clarifying product features to meet their needs.
- Recommended top fashion items to enhance customers' selections. to prospective clients
- Maintained store organization, ensuring shelves were well-stocked for optimal customer access.
- Unpacked clothes for retail set up and arrangement
Cashier
Mercadito La Economica
05.2009 - 12.2009
- Processed cash transactions at checkout with 100% accuracy in handling money, enhancing customer trust.
- Accepted cash and credit card payments, issued receipts and provided change.
- Issued receipts, refunds, credits or change due to customers.
- Communicated effectively both in English and Spanish to provide excellent customer service
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Enhanced customer satisfaction by personalizing service, leading to positive shopping experiences.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Packing for retail set-up and arrangement
Education
High School Diploma -
Farragut Career Academy HS
2345 S. Christiana Ave, Chicago, IL 6062307-2011
Skills
- Issue reporting
- Organization
- Multitasking
- Issue reporting
- Effective communication
- Customer service
- Bilingual
- Team leadership
- Issue reporting
Languages
English
Professional
Spanish
Professional
Timeline
General Laborer
Midway Staffing
08.2020 - Current
On site Supervisor
Elite Staffing
03.2014 - 03.2016
CASHIER/ CLERK
Dolex Promotion
04.2012 - 10.2012
Shift Lead Cashier
Churches Chicken Restaurant
10.2010 - 09.2012
Retail Salesperson
Swap- O-Rama
06.2010 - 03.2011
Cashier
Mercadito La Economica
05.2009 - 12.2009
High School Diploma -
Farragut Career Academy HS