Blanca I. Mendez
Summary
Hardworking employee with customer service, multitasking, and time management abilities.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to contribute to a dynamic team and support organizational goals.
Skilled in rapidly acquiring new knowledge and applying it effectively. Customer-focused individual with a passion for delivering exceptional service.
Committed to improving customer satisfaction and driving positive outcomes.
Overview
19
19
years of professional experience
Work History
Asset Manager
THE BOEING COMPANY
Long Beach , CA
02.2018 - 02.2025
- Managed USAF inventory levels utilizing multiple databases and reports.
- Analyzed data to project future inventory requirements for Air Force operations.
- Facilitated communication between Boeing and Base Managers across domestic and international locations.
- Managed asset tracking and inventory management for aviation components.
- Collaborated with cross-functional teams to optimize asset utilization processes.
- Assisted in developing maintenance schedules for critical aircraft assets.
- Reviewed and analyzed asset performance data to identify improvement areas.
- Maintained accurate records in asset management systems and databases.
- Collaborated with other departments such as ROR's and legal to ensure timely completion of transactions related to assets.
Order Administrator (Supply Chain)
Thales Avionics
Irvine, CA
08.2011 - 05.2014
- Programs B787, A330 & A350 ( MSN5)
- Retrieve Purchase Orders from Boeing’s Portal EXOSTAR for the B787 EX. BAB, ETH, QTR, AIN, RJA etc.)
- Work closely with Program Admin once PO’s were reviewed either Ack or Reject PO in Exostar.
- Troubleshoot daily to resolve issues related to IFE systems, including hardware repairs and aircraft modifications ( software and hardware )
- Validate customers’ requirements and Q&A ( Quality Assurance ) standards by performing FSAT ( Final System Acceptance Test )
- Create IPO (Internal Purchase orders) to drive material for future orders based on the BOM.
- Assist department personnel in the following: Change Log request; add/decrement orders according to material delivered; cross train on various programs
- Provide quotes, lead time to Suppliers
- Create RMA’ and Credits/Rebills
- Efficiently cooperate with outside dept. (Shipping, Engineers, and Buyers etc.)
- Work off Airbus waterfall dates to have orders ready to ship out to various Seat Vendor.
- Access Airbus Portal for New/CHG orders.
Company Vehicle Administrator
Kia Motors America, Inc
Irvine, CA
10.2008 - 02.2011
- Receive orders, locating and allocating vehicle using AS400 and SAP System
- Track vehicle status from port to delivery point
- Assist department personnel in the following: prepare vehicles for employee/3rd party lease; inspect turn-in vehicles; install license plates and insurance/registration paperwork in all new vehicles; set up delivery appointments with employees to take delivery of new lease vehicles; register vehicles using DMV computer system.
- Administer/control company assigned 3rd Party leases and process MVRs
- Facilitate corporate Auction pickups and sales
- Administer all KMA and 3rd party accident claims with the insurance company and shops
Customer Support Coordinator
Rockwell Collins EMS Repair and Overhaul Dept.
Irvine, CA
06.2006 - 04.2008
- Create/Edit basic sales orders accurately and efficiently in SAP
- Work with Finance to process customer invoices, return orders and credit and debit memo request
- Follow orders through entire approval and repair process
- Create work orders for new productions units including the 787 Dream liner and the G450/550
- Quote and negotiating price, contract terms and delivery schedule
- Return To Stock non flight hour components
- Coordinate Service Orders within the following dept’s, planning, QA, Engineers
Education
Legal Administrative Assistant -
Maric Collage
Anaheim11.2004
High School Diploma -
Saddleback High School
Santa AnaSkills
- Bilingual – Spanish/English
- MS Word
- Outlook
- PowerPoint
- Strong Customer Service Philosophy and Attitude
- Experienced in Business Office Management
- Highly Organized
- OrientedCommitted to Meeting Deadlines
- SAP Experienced
- AS400 Experienced
- M2K (Manage 2000)
- Exostar Experience
Timeline
Asset Manager
THE BOEING COMPANY
02.2018 - 02.2025
Order Administrator (Supply Chain)
Thales Avionics
08.2011 - 05.2014
Company Vehicle Administrator
Kia Motors America, Inc
10.2008 - 02.2011
Customer Support Coordinator
Rockwell Collins EMS Repair and Overhaul Dept.
06.2006 - 04.2008
Legal Administrative Assistant -
Maric Collage
High School Diploma -
Saddleback High School
Similar Profiles
Jonger W BurgosJonger W Burgos
D/Maintenance Team Lead at Boeing, The Boeing Company/ Boeing Global Services, BGS, Al Udeid AB QatarD/Maintenance Team Lead at Boeing, The Boeing Company/ Boeing Global Services, BGS, Al Udeid AB Qatar
Jamie KeeganJamie Keegan
Production Coordinator at THE BOEING COMPANYProduction Coordinator at THE BOEING COMPANY
Armando GarciaArmando Garcia
Quality Inspector at The Boeing CompanyQuality Inspector at The Boeing Company
Gin PakGin Pak
Support Integration Specialist at The Boeing CompanySupport Integration Specialist at The Boeing Company
Prathigadapa HanumathiPrathigadapa Hanumathi
Asset Manager at HCL Technologies - CiscoAsset Manager at HCL Technologies - Cisco