JORGE SÁNCHEZ FLORES
Brownsville,Texas
Summary
- Ability to communicate with youth teenagers.
- Bilingual languages Spanish, Fluent English, Intermediate
- Compassionate Youth Care Worker with 1 year 7 months background working with children and as companion in order to prevent risky behaviors. Adept at preparing, completing daily accurate reports and implementing various behavior modification techniques. Communicative and reliable with commitment to fostering environment which facilitates learning and behavioral management of youth.
Overview
11
11
years of professional experience
Work History
YOUTH CARE WORKER
Southwest Key Programs Casa Presidente
Brownsville, TX
09.2022 - Current
- Help to supervise youth in our care.
- Provide youth daily needs as a meals, snacks, hygiene, exercise, clothing, education among others.
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Act as a mentor and set a positive example.
- Oversee and encourage youth participation in group activities.
- Provide one on one supervision or support as needed.
- Report any incidents that may affect the safety of a resident and immediately reporting any extreme changes in behavior.
- Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
- Be a good listening, patience and empathy is very important as a YCW .
- Utilized vehicles to transport youth to appointments, outings and activities using established safety protocol. Load and unload youths into de designed vehicle.
- Always work withing the company's code of ethics and stablish working relationships within the ethical boundaries with staff and youths.
- Provide conflict resolutions and de escalation skills to ensure the well - being and safety of residents.
- Work in a team environment and independently.
FOSTER CARE PARENT
Hands of Healing Sunshine Foster Program
Harlingen, TX
01.2023 - 11.2023
- Completed day-to-day duties accurately and efficiently.
- Provide a safe environment and loving home for a child during a difficult life transition.
- Provide a emotional support and serve as a valued member of our treatment teams that help to asses and meet the needs of each child.
- Provide child daily needs as a meals, snacks, hygiene, promote good habits, exercise, religious services if the child wishes.
- Immediately report any incident and extreme changes in behavior.
- Provide a normal live as much as possible by complying with the program regulations.
- Provide conflict resolution and de escalation skills to ensure the well - being and safety of a child.
HOUSEMAN
Residence Inn
Brownsville, Texas
05.2022 - 09.2022
- Maintained complimentary hotel lobby areas, including morning coffee service and nightly concierge events
- Cleaned rugs, carpets and upholstered furniture using vacuum cleaner, broom and carpet shampoo machine
- Set meeting rooms by arranging tables, chairs and equipment according to function type and instructions
- Checked and replenished various tools, supplies and cleaning solutions
- Delivered housekeeping items such as pillows, hair dryers and irons to guest rooms upon request from front desk
- Swept, mopped, scrubbed, waxed, vacuumed and polished floor
- Monitored and maintained condition of lobby, hallways, public areas and signage
- Dusted and polished metalwork, woodwork and other surfaces
- Inspected grounds maintenance equipment regularly to check performance and promptly handle upkeep.
MATERIAL HANDLER
Carter fuel systems
Brownsville, Texas
09.2019 - 05.2022
- Stocked workstations with materials listed on shop orders
- Identified product damages, shortages and specification concerns through sharp attention to detail
- Documented inventory location records, filing receipts and invoices appropriately
- Kept up good housekeeping standards in assigned work areas
- Packaged outbound shipments to prevent damage in transit
- Verified accuracy of outbound shipments to minimize error rate.
CHURCH YOUTH LEADER
Iglesia Bautista Tabernáculo
Matamoros, Tamaulipas
10.2020 - 12.2021
- Supported student ministries by teaching through Bible stories and linking themes to current events
- Coordinated all activities with youth and teenagers for various purposes, including worship, volunteer work, community outreach and education
- Introduced activities that engaged imagination, developed spiritual and ethical resources and deepened knowledge of global religious landscapes
- Prepare Sunday classes
- Take care of children's and young kids while they were in my class
- Counseled, supported and instructed children and teenagers in line with the tenets of faith
- Educated youth on biblical, moral, ethical and values-based curriculum in youth and young adult settings.
LEAD SALES ASSOCIATE
Destination Beach Wear
Port Aransas, Texas
01.2017 - 05.2019
- Trained sales team members in policies, procedures and strategies for maximizing store profits
- Managed store products by preparing for new lines and optimizing merchandising for maximum sales
- Supported management in creating enjoyable shopping experiences by expertly handling customer complaints
- Set up clearance sections to move out older items and make way for seasonal products
- Processed special customer requests for backorder items, refunds and exchanges
- Navigated objections to skillfully close sales
- Organized and restocked display racks to keep store customer-ready
- Arranged creative displays to attract incoming customers and spike curiosity
- Replenished store entry with carts and baskets for smooth shopping experience
- Adapted to store needs by cross-training and moving between multiple roles
- Helped customers locate products in-store
- Trained junior staff members in proven sales strategies and techniques.
BUSINESS OWNER
El Corazon De Mexico
South Padre Island, Texas
05.2016 - 08.2017
- Mentored employees on quality service delivery, resulting in improved customer loyalty and retention
- Evaluated and improved service delivery by networking and communicating with key account decision-makers
- Worked collaboratively with team leaders to coordinate workflows and manage resource allocation
- Optimized inventory management with timely audits and improved processes for identifying discrepancies
- Supported team goal achievement and professional development with continuous training and opportunities.
SHIFT SUPERVISOR
CVS Pharmacy
South Padre Island, Texas
01.2013 - 10.2016
- Maintained proper employee work schedules and break schedules to meet labor law requirements
- Managed difficult or emotional customer situations as point of escalation
- Maintained adequate prepped product for shifts by putting low-running items on order
- Completed opening and closing duties utilizing appropriate checklists.
Education
HIGH SCHOOL DIPLOMA -
Juan Jose De La Garza
06.1985
Skills
- Ability to communicate with youth teenagers
- Bilingual
- Abuse Identification
- Life Skills Instruction
- Youth Advocacy
- Recreational Activities
- Youth supervision
- Positive Reinforcement
- Life Skills Teaching
- Boundaries Establishment
- Excellent Communication
- Problem-Solving
- Team Collaboration
- Adaptability
- Client Needs Assessment
- Self Motivation
Languages
- Spanish, Fluent
- English, Intermediate
Timeline
FOSTER CARE PARENT
Hands of Healing Sunshine Foster Program
01.2023 - 11.2023
YOUTH CARE WORKER
Southwest Key Programs Casa Presidente
09.2022 - Current
HOUSEMAN
Residence Inn
05.2022 - 09.2022
CHURCH YOUTH LEADER
Iglesia Bautista Tabernáculo
10.2020 - 12.2021
MATERIAL HANDLER
Carter fuel systems
09.2019 - 05.2022
LEAD SALES ASSOCIATE
Destination Beach Wear
01.2017 - 05.2019
BUSINESS OWNER
El Corazon De Mexico
05.2016 - 08.2017
SHIFT SUPERVISOR
CVS Pharmacy
01.2013 - 10.2016
HIGH SCHOOL DIPLOMA -
Juan Jose De La Garza
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