Blanca Marquez
Mercedes,TX
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Administrative Assistant II
Hidalgo County Public Defender's Office
05.2022 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
Receptionist Administrator
Border Animal Hospital
06.2020 - 05.2022
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Acted as first point of contact and set appointments for prospective clients.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Kept reception area clean and neat to give visitors positive first impression.
Recruitment Specialist
SOG International
01.2018 - 03.2020
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Hired employees and initiated new hire paperwork process.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
Education
High School Diploma -
Weslaco East High School
Weslaco, TXSkills
- Computer Skills
- Microsoft Excel
- Data Entry
- Microsoft Word
- Microsoft PowerPoint
- Excel spreadsheets
Timeline
Administrative Assistant II
Hidalgo County Public Defender's Office
05.2022 - Current
Receptionist Administrator
Border Animal Hospital
06.2020 - 05.2022
Recruitment Specialist
SOG International
01.2018 - 03.2020
High School Diploma -
Weslaco East High School
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