Blanca Medrano
Houston,TX
Summary
Dedicated bilingual in English/Spanish Intake Specialist skilled in claim eligibility analysis and records management. I provide excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.
Overview
12
12
years of professional experience
Work History
Intake Coordinator
Living Hope Home Healthcare
06.2015 - 08.2021
- Streamlined the intake process by implementing efficient data collection and organization methods.
- Enhanced patient satisfaction with timely and accurate information during the intake process.
- Coordinated interdisciplinary communication for smoother transitions between care providers.
- Improved efficiency within the department by prioritizing tasks and managing time effectively.
- Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
- Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
Administrative Assistant
New Dimensions Home Health
05.2013 - 06.2015
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
Tristar Dental
05.2009 - 06.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Contributed to a professional office environment by greeting visitors courteously and directing them to the appropriate personnel or resources.
Education
High School Diploma -
Channelview High School
Channelview, TXSkills
- Research and Analysis
- Records Maintenance
- Compassionate Communication
- Collecting Intake Information
- Office Supplies and Inventory
- Patient Scheduling
- Patient Referral
- Insurance Authorizations
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Intake Coordinator
Living Hope Home Healthcare
06.2015 - 08.2021
Administrative Assistant
New Dimensions Home Health
05.2013 - 06.2015
Administrative Assistant
Tristar Dental
05.2009 - 06.2013
High School Diploma -
Channelview High School
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