Blanca A Mendoza

• Greet patients and their families upon arrival by providing warm welcome.
• Cared for basic wounds, provided treatments, and assisted with procedures.
• Point of Care Testing: Urinalysis, pregnancy test, glucose finger stick, strep, flu and covid testing.
• EKG, vaccines and injections, ear lavage.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Documented patient vitals, behaviors, and conditions to communicate concerns to supervising provider.
• Responded to patient requests with appropriate clinical and personal assistance.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Evaluated patient histories, complaints, and current symptoms.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Documented treatments delivered, IVs administered and outcome.
• Monitored patient reactions after administering IV therapies.
• Trained in Port blood draws.
• Conducted venipunctures.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Reviewed patient records for accuracy and completeness prior to blood drawing.
• Centrifuged blood samples as outlined in clinical protocols.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Monitored patients for reactions and verified sample quality.

• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Screened patients for the proper vaccine and allergies.
• Evaluated charting procedures for adherence to best practices.
• Safely administered flu and Covid vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
• Documented properly in Epic.
• Monitored patient for immediate side effects.
• Performed respiratory testing: Covid, Flu, RSV and Strep

• Managed patient care through closely monitoring vital signs.
• Used aseptic techniques to provide sterilized wound care and dressing applications.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Cared for wounds, provided treatments, and assisted with procedures.
• Administered controlled narcotics, inserted IVs, and performed catheterizations.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Administered injections, immunizations.
• Performed minor procedures: Ear lavage, EKG, tray set ups, basic wound/dressing changes, and breathing treatment.

Greeted patients with attentively and with respect. Would gather all vital signs necessary.

Performed minor procedures: ear lavage, immunizations, injections, EKG, tray set ups, dressing change, breathing treatments and all point of care testing.

• Prepared and administered medications to alleviate patient symptoms.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Taught patients about medications, procedures, and care plan instructions.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Collected and documented patient medical information such as blood pressure and weight.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
• Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
• Obtained client medical history, medication information, symptoms, and allergies.
• Performed medical records management, including filing, organizing and scanning documents.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Implemented care and efficiency improvements to support and enhance office operations.
• Measured patient pulse oximetry.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Oriented and trained new staff on proper procedures and policies.
• Completed EKGs and other tests based on patient presentation in office.
• Measured patient spirometry.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.

• Assisted school children with homework, was in charge of the after school program where we kept kids away from the streets by providing education and recreational activities.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported student learning objectives through personalized and small group assistance.
• Supervised up to 15 students during outdoor exercise periods, monitoring group and individual safety.
• Scheduled mini-lessons, art projects and unstructured playtime for school-age children.
• Created fun, age-appropriate activities for school-age children.
• Read stories, sang songs and facilitated creative play.
• Encouraged children's emotional and social development.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Processed orders and sent to kitchen employees for preparation.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Inspected dishes and utensils for cleanliness.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.