Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Blanca Mojica

Winnemucca,NV

Summary

Organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Great Basin College
08.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients, and updated client records.

Naturalist

AmeriCorps Program
06.2022 - 08.2022
  • Promoted conservation strategies to different community and youth groups.
  • Promoted education on natural resources and environmental concerns to visitors through captivating presentations, elaborate exhibits, and hands-on workshops.
  • Planned activities like nature hikes to educate children and adults about issues facing local habitats.
  • Provided age-appropriate interpretive programs for children enrolled in day camps and nature education programs.
  • Planned highly engaging outdoor recreation and environment education programs for on-site and off-site delivery.
  • Coordinated large and small events related to nature topics.
  • Teamed on delivery of informative educational programs on area history, geological environment, and wildlife.
  • Organized and managed field trips, festivals and fundraisers to raise awareness of wildlife and parks.

Handyman Helper

Personal Employer
08.2020 - 03.2022
  • Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Performed electrical work with supervision
  • Repaired roofs
  • Painted interior and exterior walls
  • Performed minor wall repair, installed drywall.

Education

High School Diploma -

Albert M Lowry High School
Winnemucca, NV
06.2022

Skills

  • Customer Service
  • Guest Relations
  • Issue Handling
  • Listening Skills
  • Team Collaboration
  • Scheduling

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Great Basin College
08.2022 - Current

Naturalist

AmeriCorps Program
06.2022 - 08.2022

Handyman Helper

Personal Employer
08.2020 - 03.2022

High School Diploma -

Albert M Lowry High School

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Blanca Mojica