Blanca Olmos
Summary
Experienced with managing complex administrative tasks and supporting senior executives. Utilizes organizational skills to streamline office operations and enhance productivity. Track record of effective communication and problem-solving to meet team objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Administrative Assistant - Cardiology
Children's Hospital Los Angeles
05.2023 - Current
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Acted as backup for other employees by providing support.
- Maintained personal schedule, professional calendar, and individual appointments for executives.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across the institution.
- Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
- Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets such as QGenda.
- Coached new employees on administrative procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Employee Transportation Coordinator
Children's Hospital Los Angeles
02.2019 - Current
- Manage the Rideshare Program that consist of Public Transportation, Walk, Bike, Carpool, Vanpool, Electric Vehicle Charging Stations
- Provide personalized assistance to employees with alternative options to commute to their workplace to ease CHLA parking congestion, improve air quality, reduce employees commute stress and their carbon footprint
- Ensure compliance with South Coast Air Quality Management District rule 2202 through the Employee Commute Reduction Program
- In 2022 a 82% response rate was achieved with a 1.62 Average Vehicle Ridership, exceeding the target goal of .12 AVR saving the hospital over $24,410.43
- Coordinate events for Bike-to-Work and Rideshare Appreciation Day
- Promote the rideshare program at new employee orientation, Benefits Fairs, Wellness Fair, and setup informational booth to encourage staff to use other modes of commuting to work other than drive alone
- Developed and maintained relationships with key stakeholders from multiple organizations such as: Metrolink, Metro GO TAP, WageWorks Inc., Association for Commuter Transportation, Eagle Print Dynamics, and Edenred Benefits
- Manage the Commuter Services emails, phone calls, SharePoint, bicycle claims, Guaranteed Ride Home Request, maintain logs of transit riders, walkers and bike riders who earn incentives every three months
- Review/submit monthly invoices from Metro, Metrolink, WageWorks, and Edenred
- Submit reimbursement and checks request
- On a monthly basis process transit orders for over 400 employees using Metro and Metrolink's corporate account
- Generate and review transit orders placed by employees via Edenred Benefits to ensure the commuter benefit is used appropriately
- Terminate employees transit account based on PeopleSoft records
- File Metro and Metrolink application, payments, and send email communications to transit riders
Employee Transportation Assistant
Children's Hospital Los Angeles
01.2016 - 02.2019
- Develop, implement and maintain employee commute assistance program and activities such as using public transit, carpool, vanpool, bicycle or walk to work to reduce parking congestion and improve air quality
- Attend workshops, training sessions and informational training
- Knowledge of public transit system in Los Angeles County
- Coordinate employee transportation events/fairs
- Provide personalized assistance to employees seeking information about commute alternatives
- Ensure compliance with South Coast Air Quality Management District rule 2202 through the Employee Commute Reduction Program
- Handle emails for Commuter Services and phone calls
- Place Metro orders and activate Metrolink Corporate Quick Cards for employees
- File Metro and Metrolink applications/payments
- Generate monthly check request for Metro, Metrolink, WageWorks etc
Parking Office Clerk
Children's Hospital Los Angeles
12.2014 - 01.2016
- Issue employee ID badge, parking permits and assign staff to the appropriate parking lots
- Answer phone calls related to badge access, parking, and transit
- Assist in sale of transit passes, parking passes, and parking validations
- Maintain accurate logs and issue receipts of all sales for the day
- Create a daily deposit report showing all transactions
- Knowledge of arithmetic used in transportation operations and programs to perform simple calculations using basic formulas
- Maintain hard copy and electronic filing system, perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
- Use the Security Access Control (AMGA) and SKIDATA parking system to enter or delete users daily, run activity reports upon request and conduct audits
- Support Commuter Services by providing employees with commute information, accept employees transit payment and other activities that support the RideShare Program
Los Prevention Officer - Supervisor
Fry's Electronics
01.2007 - 03.2015
- Detect and apprehend external and internal shoplifters
- Conduct floor surveillance
- Monitor Closed Circuit Television (CCTV) System
- Provide physical security
- Carry out operational audits
- Enforce stock protection standards
- Inventory control
- Investigate and document employees and customer accidents
- Teach and train employees of high theft items
- Supervised eight Courtesy Associates
Education
Associate of Arts -
West Los Angeles College
Skills
- PeopleSoft
- Microsoft outlook
- Microsoft Word
- Microsoft Excel
- Positive attitude
- Teamwork
- Problem-solving abilities
- Ability to plan, organize, and prioritize work
- Able to meet strict deadlines
- Extremely detail oriented
- Self-motivated
- Scheduling and calendar management
- Executive support
Certification
Transportation Marketing Certificate, Association for Commuter Transportation, 2019
Affiliations
Employee Transportation Coordinator, South Coast Air Quality Management District, 04/01/16
Training
- Shared Mobility Spring Marketing Workshop, Metro, 2018
- Shared Mobility Fall Marketing Workshop, Metro, 2018
- Shared Mobility 'Go Green Save Green' Fall Marketing Workshop, Metro, 2017
- Spring RideShare Marketing Workshop, Metro, 2017
- Fall RideShare Marketing Workshop, Metro, 2016
- Spring RideShare Marketing Workshop, Metro, 2016
Awards And Scholarships
- ETC Recognition Award, Metrolink, 2018
- Tricia Price Scholarship, Association for Commuter Transportation, 2016
- Top Loss Prevention Officer Award, Fry's Electronics, 2013
- Top Loss Prevention Officer Award, Fry's Electronics, 2012
- Team Knowledge Achievement Award, Fry's Electronics, 2009
- Top Loss Prevention Officer Award, Fry's Electronics, 2009
- Top Loss Prevention Officer Award, Fry's Electronics, 2008
Languages
English
Spanish
Timeline
Senior Administrative Assistant - Cardiology
Children's Hospital Los Angeles
05.2023 - Current
Employee Transportation Coordinator
Children's Hospital Los Angeles
02.2019 - Current
Employee Transportation Assistant
Children's Hospital Los Angeles
01.2016 - 02.2019
Parking Office Clerk
Children's Hospital Los Angeles
12.2014 - 01.2016
Los Prevention Officer - Supervisor
Fry's Electronics
01.2007 - 03.2015
Associate of Arts -
West Los Angeles College
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