Blanca Pena
New York,NY
Summary
Driven and meticulous, with a proven track record in housekeeping and customer service, honed at Reya Simmon and Burlington. Excelled in maintaining high standards of cleanliness and fostering strong customer relationships, enhancing satisfaction and loyalty. Skilled in chemical handling and teamwork, consistently achieving optimized productivity levels.
Overview
11
11
years of professional experience
Work History
Housekeeping Aide
Reya Simmon
06.2016 - 07.2024
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Cleaning Contractor
TaskRabbit
03.2013 - 01.2024
Cashier Floor Supervisor
Burlington
10.2023 - 12.2023
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
Personal Babysitter
Phoenix Berrios
07.2018 - 09.2022
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Equivalent -
University of The State of New York Education Depa
Albany, NY04.2003
School Bus Matron Escorts New York City Department -
School Bus Matron
Brooklyn, NY02.2000
Skills
- Customer Service
- Housekeeping
- Chemical Handling
- Customer service-focused
- Laundry skills
- Kitchen Cleaning
- Cleaning and organizing abilities
- Teamwork
- FLUENT IN LANGUAGE
- Laundry Management
Languages
Spanish
Elementary
English
Elementary
Timeline
Cashier Floor Supervisor
Burlington
10.2023 - 12.2023
Personal Babysitter
Phoenix Berrios
07.2018 - 09.2022
Housekeeping Aide
Reya Simmon
06.2016 - 07.2024
Cleaning Contractor
TaskRabbit
03.2013 - 01.2024
High School Equivalent -
University of The State of New York Education Depa
School Bus Matron Escorts New York City Department -
School Bus Matron
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