BLANCA RAMOS
Business Administrator
West Orange,NJ
Summary
Strategic Business Administrator with 15+ years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Successful supervisor of targeted marketing strategies with measured growth targets in mind.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Operations Manager
JSA Express Inc (Fleet Logistics Co.)
09.2021 - 10.2022
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Ensured annual driver DOT compliance, CDL renewals, safety training and development, and performance reviews based on critical KPI's.
- Reconciled and submitted weekly payroll for office staff and fleet.
- Identified and resolved unauthorized, unsafe, or ineffective practices that lead to accidents or delays by introducing enhanced systems and reducing turnaround time.
- Prepared for annual Workers' Compensation field audit and implementation driver safety strategies targeted at minimizing injury claims and expensive policy payouts.
- Implemented fleet inspection and maintenance service strategy reducing costly repairs and downtime.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Business Administrator | Office Manager
Brian Ganton & Associates (Advertising Agency)
07.2015 - 06.2020
- Optimized organizational system for timely A/P, A/R, deposits based on phase completion of marketing projects.
- Reduced operational costs for department through effective budget planning and resource allocation.
- Created comprehensive reports on business performance, presenting findings to senior management for strategic decision-making.
- Coordinated and managed detailed logistics and complex deliverables/timelines of numerous one-time, as well as ongoing, corporate events and trade shows.
- Created reports, presentations, ad studies, and other materials for executive staff.
- Oversaw vendor selection on projects for 20% cost reduction, timely delivery, and high-quality standards.
- Oversaw appointment, event scheduling and itinerary coordination for both clients and personnel.
- Managed team of administrative professionals, providing guidance and support to ensure successful completion of daily tasks.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
- Improved operation procedure between IT provider and end-users.
Manager of Operations | Executive Administrator
SilverSearch Inc (IT Staffing Agency)
07.2002 - 12.2014
- Provided high-level administrative support for C-level executives involving travel arrangements, itineraries, calendar management, event planning, and expense reporting.
- Lead cross-functional teams in successful rollout of departmental system enhancements resulting in network stabilization aimed at minimizing external vulnerabilities and optimizing organizational performance.
- Managed Level 1 & 2 desktop support and training of office staff and recruiters.
- Oversaw planning of new office expansion, negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited organization's bottom line results.
- Generated detailed commissions reports for Account Executives and Recruiters.
- Assisted in recruiting, hiring and training of team members.
- Streamlined operational processes by implementing efficient workflow management strategies.
Education
High School Diploma -
Art And Design High School
New York, NYSkills
- Executive Support
- Operations Management
- Adaptive Leadership
- Strategy and Implementation
- Vendor Relations
- Cross-Functional Collaboration
- Process Streamlining
- Policy Formulation
- Recruitment and Retention
- Planning and Implementation
- Time Management and Prioritization
- Problem Solving and Critical Thinking
- Multi-Tasking
- Customer Service
- Discretion and Confidentiality
- G-Suite
- Microsoft Office
- Payroll
- Quickbooks
- Calendar Management
- Travel Coordination and Itinerary Planning
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
JSA Express Inc (Fleet Logistics Co.)
09.2021 - 10.2022
Business Administrator | Office Manager
Brian Ganton & Associates (Advertising Agency)
07.2015 - 06.2020
Manager of Operations | Executive Administrator
SilverSearch Inc (IT Staffing Agency)
07.2002 - 12.2014
High School Diploma -
Art And Design High School
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