Blanca Rivera
Phoenix,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Reliable when working unsupervised and open minded to constructive criticism.
Overview
8
8
years of professional experience
Work History
Delivery Driver, warehouse
Amazon
Phoenix
05.2025 - 11.2025
- Operated delivery vehicles to transport packages to various locations efficiently.
- Collaborated with warehouse staff to ensure accurate order fulfillment.
- Adhered to all safety policies while driving, loading and unloading, and working in the warehouse environment.
- Worked collaboratively with team members to complete tasks efficiently within specified timeframes.
Front Office Receptionist - treatment coordinator
Arcadia Orthodontics
Scottsdale, USA
07.2022 - 04.2025
- Minimized errors in medical paperwork by checking terminology and complying with insurance policies.
- Processed insurance claims and verified patient eligibility diligently.
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Thoroughly studied patients' x-rays to help determine best treatments for dental ailments and conditions.
Server/ Bartender
IHOP
Phoenix, USA
09.2017 - 07.2022
- Worked with POS System to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sale numbers.
- Displayed enthusiasm and promoted excellent service to customers.
- Resolved guest and employee complaints to maintain complete overall satisfaction.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars, and fruits. Served wine and draft.
- Maintained cleanliness of dining area to ensure a welcoming environment for guests.
- Followed health and safety regulations to maintain food safety standards consistently.
Education
Maricopa Community Colleges - South Mountain Community College
Skills
- Bilingual - Spanish
- Positive Attitude and Energetic
- Dental Terminology Knowledge
- Specials Promotion and Upselling
- Conflict and Complaint Resolution
- Transactions and Cash Handling
- Cocktail Knowledge
- Billing and Payment Processing
- Critical Thinking
- Package handling
- Task prioritization
- Attention to detail
- Teamwork and collaboration
- Time management
- Loading and unloading
- Physical stamina
Timeline
Delivery Driver, warehouse
Amazon
05.2025 - 11.2025
Front Office Receptionist - treatment coordinator
Arcadia Orthodontics
07.2022 - 04.2025
Server/ Bartender
IHOP
09.2017 - 07.2022
Maricopa Community Colleges - South Mountain Community College