Blanca Rodriguez
Pomona,CA
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
6
6
years of professional experience
Work History
Receptionist
Alpha and Omega Financial Services
Ontario
01.2010 - 11.2010
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled appointments for clients, customers, and other visitors.
- Compiled data from various sources into organized reports for management review.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Waitress Supervisor
Toms Family Restaurant
Pomona, CA
09.2004 - 06.2010
- Monitored cash register operations during shifts for accuracy of transactions.
- Coordinated catering services for special events such as weddings or corporate functions.
- Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
- Created daily shift schedules for waitstaff according to business needs.
- Resolved customer complaints in a timely manner with professionalism.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Some College (No Degree) - Dental Assisting
North West College
PomonaSkills
- File Management
- Data Entry
- Multi-Line Telephone Systems
- Scheduling appointments
- Organization skills
- Time Management
- Calendar Management
- Meticulous and organized
- Mail distribution
- Verbal and written communication
- Performance Improvement
- Service-oriented mindset
- Positive and professional
- Professional Demeanor
Affiliations
- Volunteer at Philadelphia Elementary School
- Skillful at planning School events
- Managing PTA meetings
Accomplishments
Received Recognition from the school and the school district for my volunteer work.
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist
Alpha and Omega Financial Services
01.2010 - 11.2010
Waitress Supervisor
Toms Family Restaurant
09.2004 - 06.2010
Some College (No Degree) - Dental Assisting
North West College
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