Blanca Ruiz

• Oversaw work of up to 6 staff seamlessly executing professional events.
• Identified potential risks associated with certain types of events in advance and took steps to mitigate them.
• Managed multiple projects simultaneously while still delivering high quality results within tight deadlines.
• Developed detailed event plans, timelines and budgets to ensure successful execution of events.
• Monitored event progress by tracking details such as, attendance records and post-event evaluations.
• Actively participated in brainstorming sessions with Public works aimed at improving efficiency of existing processes.
• Ensured compliance with health and safety regulations at all times during the event planning process.
• Oversaw advanced event registration and day-of check-in to handle high volume of guests.
• Organized event facility, food and beverage selections and audio-visual arrangements.
• Produced contracts and invoices for events and monitored fee collection.
• Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
• Developed diagrams and floor plans with event setup requirements.
• Worked in tandem with public works department head to coordinate logistics of all calendar events.
• Developed marketing materials such as flyers, posters and brochures to promote events.
• Negotiated with vendors to achieve most favorable terms.
• Tracked payments, balances and registrations.
• Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
• Worked closely with vendors before the planning process to ensure their expectations were met.
• Trained and supervised volunteers and support staff required for events.
• Worked with administration to create memorable and successful events.
• Provided support in managing logistics related to event.

• Provided open house for visitors as needed throughout the facility.
• Checked for safety hazards and took corrective action when necessary.
• Assisted with crowd control during large events held at the facility.
• Verified photo IDs to allow guests to stay.
• Stocked housekeeping supplies.
• Maintained janitorial closets in a clean, organized manner.
• Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
• Collected trash from floors within bathroom and living areas.
• Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
• Cleared leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
• designed flyers to promote business on social media in different platforms.
• provide my own security during rental hours.

I've collaborated extensively with the Texas A&M AgriLife Extension office, actively participating in various projects aimed at promoting health and community engagement.

Planning health fairs for the community, and one notable initiative was the "Walk All Over Texas" program, where I organized multiple groups within City Departments to partake in an eight-week health initiative for three consecutive years.

This program encouraged and motivated us to stay physically active while fostering a sense of community wellness.

Additionally, I coordinated with the Texas A&M AgriLife Extension office to bring health fairs to Roma, emphasizing the importance of health education and access to resources within our community.

These collaborations have not only promoted healthier lifestyles among our citizens but have also reinforced our commitment to community well-being and engagement.

• Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
• Monitored budgeting process for each event to ensure cost efficiency.
• Maintained an organized database of contacts using software applications like MS Excel and Access.
• Designed contracts, collected fees and booked venues for events.
• Worked in tandem with department head to coordinate logistics of all calendar events.
• Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
• Supervised staff members responsible for registration desk setup and management during events.
• Selected catering services for different types of events, balancing cost, menu and term options against client demands.
• Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
• Developed event themes and concepts to ensure successful execution of events.
• Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
• Managed safe and smooth food delivery at banquets, to social events.
• Analyzed customer feedback surveys filled out after each program in order to improve future programs and events.
• Negotiated with vendors to achieve most favorable terms.
• Coordinated vendors, timelines and budgets for events.
• Created program activities, agendas and budgets based on client requirements.
• Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
• Developed diagrams and floor plans with event setup requirements.
• Sourced venues for events in accordance with client needs and preferences.
• Organized event facility, food and beverage selections and audio-visual arrangements.
• Oversaw work of up to 5 staff seamlessly executing professional events.
• Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
• Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
• Oversaw event logistics, venue scheduling and accommodations.
• Produced contracts and invoices for events and monitored fee collection.
• Documented events with details in customer preferences, financial considerations and successes and failures.
• Hired, trained and supervised volunteers and support staff required for events.
• Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
• Helped clients produce brochures, publications and event-specific materials for optimum effect.
• Coordinated and allocated equipment, supplies and staff for events.
• Oversaw advanced event registration and day-of check-in to handle high volume of guests.
• Arranged security, printing and supply vendors to meet unique requirements of each event.
• Provided on-site support during the day of the event including problem solving if necessary.
• Delivered client services in logistics, registration and attendee tracking for internal and external events.
• Tracked payments, balances and registrations for various events.
• Sourced speakers and special guests for wide range of corporate, industry and charitable events.
• Collaborated with clients to identify their goals and expectations from the event.
• Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
• Analyzed data from previous events in order to improve future ones.
• Obtained permits from fire and health departments to erect displays and exhibits and serve food at events.
• Managed logistics related to transportation, catering, entertainment, decorations for events.
• Followed local regulations for events and obtained necessary permits.
• Supported accurate financial recordkeeping by closely checking bills and approving payments.
• Coordinated with internal teams to ensure timely delivery of products and services for events.
• Conferred with customers to gather event requirements and explore opportunities.
• Led site walk-through and meetings prior to event to go over checklists and delegate assignments to staff.
• Worked closely with audio visual technicians and other technical personnel in setting up equipment at the venue.
• Achieved cost-savings by developing functional solutions to problems.
• Recognized by management for providing exceptional customer service.
• Identified needs of customers promptly and efficiently.
• Planned and completed group projects, working smoothly with others.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Leveraged Microsoft skills to input and compile data gathered from various sources.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Understood and followed oral and written directions.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Delivered products to customer locations on time.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Completed day-to-day duties accurately and efficiently.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Modified existing software systems to enhance performance and add new features.
• Answered calls to assist with customer questions and concerns.
• Collaborated with others to discuss new opportunities.

For the past nine years, I've played an integral role within the Roma Chamber of Commerce, closely collaborating with the Chairman to orchestrate and coordinate the annual Miss Roma Pageant.

Beginning with a week-long school outreach effort, I recruit high school girls, oversee application processes, and curate participants' introduction on social media with individual photos.

Beyond logistics, I choreograph their presentation, select theme-appropriate music, and conduct rigorous practice sessions leading up to the event.

Managing every detail, I arrange for sashes, flowers, and crowns while meticulously planning the pageant's reception.

Invitations are meticulously handled through email outreach and follow-ups, ensuring inclusivity.

Moreover, I secure entertainment that aligns with our event's ambiance, seeking ventures that complement the occasion seamlessly. Beyond the pageant, I extend support to the Chamber by orchestrating grand openings for new businesses, inviting special guests, coordinating ribbon ceremonies, designing promotional materials, and capturing event moments through photography and video production.

Post-pageant, I maintain ongoing communication with winners, ensuring their involvement in subsequent city events, fostering community integration and ongoing participation.

• Took pictures of individuals, families and small groups at event location.
• Reviewed sets of photographs to select best work.
• Conducted editing of stills and videos using software programs.
• Managed the workflow of multiple projects simultaneously while maintaining high quality standards throughout the process.
• Adjusted positions and controls of cameras to change focus, exposure and lighting.
• Planned, set up and completed live shots at events.
• Captured all City events through video and still shot cameras.
• Attended all school functions with Police Department and Fire Department and City Administration to take pictures of event.
• Worked successfully with diverse group of coworkers to accomplish goals.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Planned and completed projects, working smoothly with others.

• Assigned workers, in addition to supervising and monitoring daily performance.
• Coordinated meetings with stakeholders to discuss issues or concerns related to the renovation project.
• Updated management on any changes or developments that affected timelines or budgets for the project.
• Provided guidance to workers throughout each phase of the project.
• Inspected sites before and after construction projects.
• Negotiated contracts with subcontractors, vendors and suppliers for all necessary materials and services related to the renovation project.
• Coordinated phases of construction projects from inception to completion.
• Trained and monitored employees to teach daily tasks and improve performance.
• Monitored project progress to enforce adherence to deadlines and quality standards.
• Inspected materials used in renovations to guarantee they meet industry standards.
• Maintained detailed records of all costs associated with the project including labor, materials and equipment rentals.
• Created work crew schedules and delegated assignments.
• Managed all communications with stakeholders regarding updates on the progress of the renovation project.
• Ensured safety protocols were followed during the renovation process.
• Delegated work to staff, setting priorities and goals.
• Recognized by management for providing exceptional customer service.
• Understood and followed oral and written directions.
• Completed day-to-day duties accurately and efficiently.
• Worked with cross-functional teams to achieve goals.
• Planned and completed group projects, working smoothly with others.

• Planned national night out / coordinated, designs promotional materials and planned kids events.
• Planned christmas toy giveaway / interacted with children.
• Coordinated careers days / interacted with students interacted with children & photographed event, edited and posted all events on social media. .
• Coordinated red ribbon week / interacted with children & photographed event, edited and posted all events on social media.
• Assisted in fundraisers.
• Promoted fun, safe and inclusive environment by monitoring activities during career days.
• Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
• Developed events and programs in consideration of needs, abilities and interests of participants.
• Encouraged positive behavior among participants at all times.
• Assisted with clean up after each activity session concluded.
• Monitored the area to ensure a safe environment while participating in activities.
• Assessed needs and interests of individuals and groups and planned activities accordingly.
• Provided guidance when needed during activities.
• Enforced rules during activities to ensure a healthy balance between structure and fun.
• Communicated effectively with staff members regarding upcoming events or changes in schedule.
• Incorporated various themes into craft projects that related to current topics being discussed within the event.

• Provided technical assistance to staff in completing census forms.
• Analyzed financial activities of department to share budgetary input with managers.
• Managed a team of field workers responsible for collecting data from households.
• Discussed job performance problems with employees, identifying causes and issues to find solutions.
• Delegated work to staff, setting priorities and goals.
• Developed work schedules according to budgets and workloads, covering priority tasks.
• Issued work schedules, duty assignments and deadlines for office or administrative staff.
• Organized meetings with local stakeholders to discuss the census process.
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
• Recommended solutions related to staffing issues and proposed procedural changes to managers.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Collaborated with other departments to ensure accurate data collection.
• Coordinated publicity campaigns to increase public awareness about the census process.
• Conducted interviews with community members to gather additional information about population characteristics.
• Compiled feedback from participants regarding their experiences with the survey process.
• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
• Assisted in developing strategies for increasing response rates.
• Resolved customer complaints or answered customers' questions.
• Established procedures for verifying address information prior to conducting surveys.
• Recognized by management for providing exceptional customer service.
• Collaborated with others to discuss new opportunities.
• Planned and completed group projects, working smoothly with others.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Understood and followed oral and written directions.
• Identified needs of customers promptly and efficiently.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Managed budgets, monitored expenses, and ensured compliance with grant guidelines and financial regulations.

Oversaw the allocation and distribution of grants for home improvement projects, ensuring funds were used efficiently and effectively.

Maintained detailed records of financial transactions, prepared reports on fund utilization, and provided regular updates to program stakeholders.

Engaged with community members to identify eligible properties, assess needs, and communicate program benefits and requirements.

As a receptionist, I warmly welcomed guests and clients who entered the firm. I created a positive first impression by offering assistance and ensuring they feel comfortable.

I managed incoming calls and emails efficiently. I handled inquiries, direct calls to the appropriate department or person, and provided information about the firm's services or directions.

I managed appointments, meetings, and conference room bookings. Coordinated schedules between employees, clients, and management.

I also handled administrative tasks such as sorting and distributing mail, managing office supplies, and keeping records updated.

I ensured the reception area was tidy, organized, and represented the firm professionally. This included arranging magazines, keeping the area clean, and displaying promotional materials or information.

I also provided basic information about the firm's services, guiding clients through initial paperwork, or connecting them with the appropriate department or person for further assistance.

I monitored visitor access, issued visitor badges, and enforcing security protocols to ensure a safe environment within the firm.

I was serving as a communication hub between various departments, where I relay messages promptly and efficiently, facilitating smooth internal communication.

I addressed unexpected situations, such as scheduling conflicts or handling irate clients or visitors, with calmness and professionalism.

I was familiar using office equipment, managing multi-line phone systems, and familiarity with basic software for administrative tasks.

Provided distinct addresses to new residential properties according to local regulations.

Kept accurate records of assigned addresses for emergency response and future reference.

Utilize mapping tools to accurately plot and record addresses for easy navigation.

Communicated with property owners to explain address assignments and address placement.

Conducted regular verifications to ensure accuracy of assigned addresses.

Served as a liaison for emergency services and address-related inquiries.

Educated the public and stakeholders about address procedures and importance.

• Maintained daily records of room availability and rates.
• Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
• Provided information about the hotel's amenities, services and surrounding areas to guests.
• Handled payment processing and provided customers with receipts and proper bills and change.
• Assisted with room reservations, changes and cancellations.
• Performed bookkeeping activities to balance accounts and conduct nightly audits.
• Verified customer credit to establish payment method for accommodations.
• Resolved customer complaints in a timely manner while following company policies and procedures.
• Advised housekeeping staff of rooms vacated and ready for cleaning.
• Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
• Worked with housekeeping and maintenance staff to address and resolve building and room issues.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Greeted, registered and assigned rooms to hotel or motel guests.