Blanca Velez
Santa Clarita,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Caregiver, Special Needs
In Home Supportive Services
Canyon Country, CA
07.2015 - Current
- Performed Paramedical services, Transferring, Ambulation, Oxygen Respiration Assistance, Protective Supervision, Transportation, Routine Personal Care.
- Helped clients manage money, pay bills and shop for groceries and personal items.
- Monitored client vital signs, administered medications, tracked behaviors and established an open line of communication between Patient and Healthcare Team.
Administrative Coordinator
Chris' K-9 Clippery
Santa Clarita, CA
06.2007 - 06.2015
- Managed Front and Back Office, Quarterly Book Keeping , Bi-Weekly Payroll for 10 Employees
- Reception Desk, Appointment Scheduling, Point of Contact for Vendors,. Managed over 65 customer inquiry phone calls per day.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Inside Sales Representative
Aldik Home Decor
Valencia, CA
06.2002 - 06.2007
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Education
No Degree - Business Administration And Management
College of The Canyons
Valencia, CA1984
Vocational - Cosmetology
Federico Career Colleges of Bakersfield, Inc.
Bakersfield, CA10.1986
Skills
- Bilingual~Spanish
- Building Customer Trust and Loyalty
- Time Management
- Attention to Detail
- Team Player
- Punctual Self Starter
- Professional and Mature
Timeline
Caregiver, Special Needs
In Home Supportive Services
07.2015 - Current
Administrative Coordinator
Chris' K-9 Clippery
06.2007 - 06.2015
Inside Sales Representative
Aldik Home Decor
06.2002 - 06.2007
No Degree - Business Administration And Management
College of The Canyons
Vocational - Cosmetology
Federico Career Colleges of Bakersfield, Inc.