Blanca Wright
Radford,VA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
6
6
years of professional experience
Work History
Receptionist
Riner Animal Clinic
Riner, VA
01.2021 - Current
- Open the building in the morning by unlocking the front door
- Opening all computer software
- Replace backups
- Check emails and voicemails
- Help technicians fill certain prescriptions
- Check in and out clients
- Put clients into exam rooms
- Take animals to kennel area
- Get a current and accurate history on both the client and the patient
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Compiled data from various sources into organized reports for management review.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Oversaw office inventory by restocking supplies.
Kennel Worker
Riner Animal Clinic
Riner, VA
01.2018 - 01.2021
- Provided emotional support to pets who experienced separation anxiety from their owners.
- Walk and play with dogs.
- Feed the cats.
- Provided food, water, and bedding for animals in care.
- Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
- Turn on all the lights.
- Empty all trash cans.
- Sweep and mop the floors.
- Do any laundry that needed to be done.
- Promoted physical and psychological health of animals by providing compassionate care.
- Recorded detailed notes regarding each animal's health conditions.
- Monitored animals for signs of stress or discomfort while in the facility.
- Maintained records of animal feedings, medications administered, and other pertinent information.
Education
Bachelor of Science in Interdisciplinary Studies -
05.2024
High School Diploma -
05.2020
Expression REAL Studies Minor -
Skills
- Organized
- Empathetic
- Behavior Observation
- Clerical Support
- Technical Support
- Office Management
- File Management
- Scheduling
- Multitasking and prioritization
- Professional Demeanor
- Verbal and written communication
- Care Monitoring
Awards And Acknowledgements
Cheer Captain 2020
Positions
- Kennel Worker, 2018, 2021, For this position my role switched depending on the time of day. During the morning my job required me to walk and feed all the dogs, feed the cats, clean all dirty cages, do any laundry that needed to be done, and turn on all the lights, take all chairs off exam rooms, and open the building. During the night shift my job required me to do about the same as I did in the morning but also required I put chairs on top of exam tables, remove all trash cans from the ground, and do any laundry that needed to be done.
- Receptionist, 2021, Current, For this position my role is to open the building in the morning by unlocking the front door, counting money, opening all computer software, replace backup, check emails and voicemails, answer all phone calls, schedule appointments, help technicians fill certain presentations, check in and out clients, put clients into exam rooms, take animals to kennel area, get a current and accurate history on both the client and the patient, file back files, leave notes for the doctors, and sending paperwork to different locations.
References
- Rhonda Wright, 540-577-9144, wrightrh@swva.net
- Tonia Banks, 540-577-0002, riner@swva.net
- Lindsey Mabe, 1-276-734-2532, riner@swva.net
Languages
Spanish
Elementary
Timeline
Receptionist
Riner Animal Clinic
01.2021 - Current
Kennel Worker
Riner Animal Clinic
01.2018 - 01.2021
Bachelor of Science in Interdisciplinary Studies -
High School Diploma -
Expression REAL Studies Minor -
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