BLANCA D VILLEGAS
Spring,TX
Summary
Talented HR leader with over 15-years’ experience overseeing human resource operations, including employee relations, organizational structuring, strategic partnering, and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management, and organizational skills. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
22
22
years of professional experience
Work History
Director of Human Resources
Highland Baking Company
04.2021 - Current
- Strategic HR on-site support for 500+ non-Union employees on various actions, including recruiting, employee relations, HR policies, and implementation of ADP Employee Self Service
- Automated and formalized key processes in HR department (leave processes, recruitment, benefit administration) reducing time spent on HR administration
- Support and advise senior management with employment law, organizational policies, succession planning, work-related issues, and business development
- Foster teamwork/open-door policy environment conducive to positive dialogue across organization.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Structured compensation and benefits according to market conditions and budget demands.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Educated employees on company policy and kept employee handbook current.
Plant Human Resources Manager
Commercial Forged Products
02.2020 - 04.2021
- Provided HR generalist function for Union facility, leading 20 Union employees and 10 office employees.
- Conduct onboarding and off boarding interviews and document information discussed with employees and provide constructive feedback to department head.
- Implemented positive employee relation practices throughout management team; bridge management and employee relations by promptly addressing grievances or other employee related issues.
- Acting as change agent to business through process design, supporting change, and culture transformation.
- Maintained human resources regulatory compliance with local, state and federal laws.
- During executive decision-making process, generated daily human resources reports on metrics and policies to recommend corrective actions and improvements.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Spearhead safety initiatives to promote safe and productive workplace complying with OSHA regulations.
- Conduct regular inspections of facilities to check compliance with fire, hazard, and safety guidelines.
- Instructed senior leaders on appropriate employee corrective steps.
- Motivated employees through special events and incentive programs.
Corporate People Services Manager (HR)
First Hospitality
07.2013 - 02.2020
- Provided leadership, direction, and expertise of HR function's full scope for over 40 hotels and more than 2000 workers, both union and non-union, across Midwest
- Launched wellness plans to reduce stress, boost morale, and increase productivity
- Improved employee engagement and enthusiasm by developing wellness program for employees and enforcing positivity guidelines
- Maintained positive working relationship with Union leadership to facilitate business operations
- Interpreted Corporate policies and labor contracts to managers, employees, and field HR team members to mediate disputes and assist with grievances
- Fostered collaborative, teamwork, and open-door environment conducive to positive dialogue across organization
- Maintained 100% protocol and procedural accuracy through HRIS management tools
- Applied HR policies, procedures, and programs, ensuring consistent application while working with Managers to provide solutions that balance business with employee needs
- Performed sensitive and confidential investigations into employee relations, discrimination, and safety issues in workplace, detailing all incidents in reports for submission to Human Resources Director
- Guided and supported team of six (6) HR professionals on employee relations investigations, hiring practices, and training activities
- Administered workers' compensation and leaves of absence; ensured compliance with FMLA & OSHA regulations
- Decreased workers' compensation claims by 38% by working closely with employees to promote safety
- Collaborated with insurance carrier to conduct risk assessments on new properties and current properties
- Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes
- Conducted benefits administration for entire organization's benefit-eligible employees, including open enrollment planning and processing
- Managed and assisted in recruitment process including, applicant tracking, coordinating, and posting jobs screen applicants, conduct background checks and behavioral assessments
- Implemented employee engagement and development activities, presentations, and training to maximize productivity and unite workforce
- Liaised with HR management and operations to devise and update policies based on changing industry and social trends
- Strategized long-term business needs by driving employee feedback through employee surveys and exit interviews for process improvements
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation, and benefits
- Liaised between management and employees to deliver conflict resolution, resolve problems and interpret compensation and benefits policies
- Complied with local, state, and federal laws and established organizational standards
- Reported EEOC and OSHA information for organization.
Human Resources Coordinator
Delta Companies Group, Olympic Oil, LTD
10.2001 - 09.2012
- Served as main point of contact to employees on HR-related processes and procedures for two properties with over 150 employees, all non-union
- Managed employee onboarding, training, and development, including enriching internal and external training development of both online and traditional environments
- Worked on 401(k) administration, FMLA, and workers' compensation claims and benefits
- Managed over 150 personnel files according to policy and federal and state law and regulations
- Drafted department-specific employee announcements
- Completed payroll processing from start to finish for more than 150 employees
- Discussed medical, dental, short-term, and long-term benefit plans with new hires and eligible employees with status changes
- Worked closely with human resources business partners to facilitate year-end talent reviews and articulate team strengths
- Liaised with HR management to devise and update policies based on changing industry and social trends
- Co-facilitated Safety Committee meetings with operation managers to drive safety practices
- Planned and coordinated employee events such as team building exercises, career fairs, wellness fairs, and monthly celebrations.
Education
Bachelor of Science - Business Administration, Human Resources Management
DeVry University
Downers Grove, IL12.2012
Skills
- HRIS – ADP & Kronos
- Labor Law Compliance
- Benefit Administration
- Employee Handbook Development
- Employee Relations & Diversity
- Team/Relationship Building
- Bi-lingual Spanish and English
- Employee Coaching & Mentoring
- Exit Interviews
- Onboarding and Orientation
- HR Policies and Procedures
- Employee Engagement
- Payroll Administration
- Recruitment and Selection
Affiliations
- Society of Human Resources Management (SHRM), 2008
- Member of the SHRM Executive Network 2023
- HR Source 2023
Training
Certified Leaves of Absence Manager, 07/2020, HR Web Training
Timeline
Director of Human Resources
Highland Baking Company
04.2021 - Current
Plant Human Resources Manager
Commercial Forged Products
02.2020 - 04.2021
Corporate People Services Manager (HR)
First Hospitality
07.2013 - 02.2020
Human Resources Coordinator
Delta Companies Group, Olympic Oil, LTD
10.2001 - 09.2012
Bachelor of Science - Business Administration, Human Resources Management
DeVry University
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