Blanca E. Guevara
Houston,TX
Summary
Distribution shipping clerk with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Distribution Shipping Clerk
Tramontina
Sugar Land, TX
11.2014 - Current
- Responsible for planning and establishing shipping schedules, assignments, and sequences to meet shipping goals. Responsible for processing tickets to be shipped, maintaining all shipping documentation.
- Ability to issue and trace production orders, ensuring that required material is pulled.
- Pull work tickets off printer, highlight important information, include instructions regarding the sequence of orders (items/batches) to be pulled, and assign tickets to order pickers.
- Analysis of customer orders with respect to capacity planning and material requirements.
- Knowledge of work orders, shipping schedules, and other records and reports to determine production requirements and to evaluate current shipping estimates and outputs.
- Monitor material shortages and other unresolved issues and close the loop with Materials/Sales/Manufacturing/Quality on all open issues delaying shipment and ensuring on-time delivery.
- Coordinate with the rest of the manufacturing and quality assurance team to support schedules, shipping and planning on a day-to-day basis.
- Recommend or implement measures to motivate employees and to improve safety, shipping methods, equipment performance, product quality, or efficiency
- Adhere to scheduling and while maintaining knowledge of available material for shipping.
- Print shipping and UCC labels for all shipments.
- For designated shipments-contacts customer with routing information (i.e., pallet count, weight-this function includes electronic routing PO request).
- Confirm load numbers, complete documentation in Oracle.
- Complete and attach bills of lading to purchase orders for product being picked up.
- Process packing slips for shipments.
- Request shipping supplies (paper, seals, labels, etc.…)
- Perform other duties as assigned.
Customer Service Representative
Texas Car Title And Payday Loan Services, Inc
Houston, TX
04.2011 - 11.2014
- Data entry.
- Great and Create Reports with customers in Elms system.
- Perform windows troubleshooting with the IT Department over the phone.
- Perform system set up with the Home Office IT Department.
- Handling incoming calls and other communications.
- Managing rosters and filing system. Updating paperwork, maintaining documents, and word processing.
- Maintaining office equipment as needed.
- Demonstrates initiative, discretion and tact while working in a busy office environment.
Assistant Manager
Rent-A-Center
Houston, TX
09.2007 - 10.2009
- • Data entry.
- •Manage crew of five for manager to assure store sales and collection standards were being met.
- • Market Surrounding Communities to increase customer traffic.
- • Assist Manager with Budgeting (P&L) in High Touch System.
- • Windows Troubleshooting.
- • Perform System setup, and Data backup.
Education
Associate of Applied Science - Network System Administration
ITT Technical Institute
Houston, TX12.2014
High School Diploma -
Alief Elsik High School
Houston, TX05.2005
Skills
- Desktop environment
- Microsoft Office
- Microsoft Excel
- Windows vista high touch
- Quick books Elms
- Oracle system
- Current on training for (SAP)
- Kewell pack
- FedEx Manager
- UPS world ship
- Materials Requisition
- Excellent listener
- Friendly, courteous, & Service Oriented
- Poised under pressure
- Staff training & coaching
- Quality assurance
- Solid written & verbal communicator
- Problem Solving
- Contents Verification
- Records Management
- Data Documentation
- Inventory Monitoring and Management
- Customer Relations
- Staff Development and Training
- Report Preparation and Analysis
- Decision Making
- Cross-Functional Collaboration
- Adaptable and Resilient
Languages
Spanish
Native or Bilingual
Timeline
Distribution Shipping Clerk
Tramontina
11.2014 - Current
Customer Service Representative
Texas Car Title And Payday Loan Services, Inc
04.2011 - 11.2014
Assistant Manager
Rent-A-Center
09.2007 - 10.2009
Associate of Applied Science - Network System Administration
ITT Technical Institute
High School Diploma -
Alief Elsik High School