Blanca E Medrano
Denver,CO
Summary
Well-qualified Medical Administrative professional successful at helping patients navigate medical office procedures while maintaining smooth and efficient business operations. Offering 8+ years of related experience, diligent nature and expertise in electronic records management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Office Manager
Cherry Creek Foot & Ankle Clinic
12.2017 - Current
- Provide employees with necessary support and tools to perform their jobs well, facilitate smooth daily operations of all departments while maintaining good communication between physician and staff.
- Coordinate physician and staff schedules, resolve scheduling issues, maintain and oversee patient scheduling.
- Develop and implement employee handbook, office policies, procedures and forms while adhering to HIPPA and OSHA regulations.
- Oversaw digital patient charting including data entry and administrative duties regarding insurance billing.
- Managed all aspects of of screening referrals and sending out to proper specialist needed with every case.
- Expertly managed all surgery services including planning, scheduling and coordination, Determination of procedures and procurement of supplies and equipment.
- Review medical histories and current information to provide exceptional care
- Verified insurance information and obtained prior authorizations
- Coordinated with multiple facilities to set up surgeries for three providers.
Front/surgical Center Receptionist, M.A
Littleton Radiation & Medical Oncologist
03.2014 - 09.2017
- Answered phone promptly and directed incoming calls to correct staff.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Scheduling appointments, procedures, office simulations as well as coordinating patients surgeries with urologist and anesthesiologist.
- Creating patients surgical binder of upcoming surgeries
- Processing patients arrival check in, check out, pre-op & post-op, vitals drawing and ordering blood, calling in medications
- Assisting in outpatient surgical procedures
Front Desk Receptionist
Midtown OBGYN
02.2013 - 02.2014
- Multi-tasking office of nine providers.
- Scheduling patients, answering multiple phone lines, triaging calls, verifying patients information, checking in/out, making new charts, preparing charts.
- PRT computer services for patient information
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Associate Degree in Medical Assisting - Medical Assistant
Concorde Career College - Aurora
Aurora, CO05.2012
Skills
- Time management
- Dependable
- Organizational
- Ability to prioritize in fast paced work environment
- Computer skills
- Accurate and detailed
- Reliable
- Excellent communication skills
- Medical Records Administration
- Payment collections
- Patient and Surgery scheduling
- Prior Authorizations
- Insurance Eligibility and Verification
References
Dr. Lorry Melnick, P# 303-913-9669
Sherry Lee, P# 720-326-6781
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
1. CPR and First Aide Certified
2. HIPAA and OSHA Certified
Timeline
Medical Office Manager
Cherry Creek Foot & Ankle Clinic
12.2017 - Current
Front/surgical Center Receptionist, M.A
Littleton Radiation & Medical Oncologist
03.2014 - 09.2017
Front Desk Receptionist
Midtown OBGYN
02.2013 - 02.2014
Associate Degree in Medical Assisting - Medical Assistant
Concorde Career College - Aurora
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