Organized and efficient Executive Assistant with 10+ years of experience supporting C-level executives in systems, business, and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities.
Organize, prioritize appropriately when handling sensitive and confidential documents to ensure proper action is taken
Prepare monthly expense reports for executives and self
Gather information to develop spreadsheets, letters and reports to support executive personnel
Responsible for Petty cash box distribution, reconciliation & record keeping
Provide support to other department and/or branch management. Including but limited too general office, clerical and administrative duties
Retrieve and review medical expenses for executives and submit for reimbursement
Up keep company car, maintenance, gas, wash
Order Company supplies for all departments as needed online or in person
Order/request any maintenance needed for equipment or overtime AC as needed
Obtain Badges, access cards & assign parking for new employees
Reconcile accounts for accounting at months end
Perform any and all additional tasks as assigned by company management.
Executive/Personal Administrative Assistant to CEO
BBVA Transfer Services
04.2013 - 06.2014
Handle confidential and sensitive information with discretion and tact
Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access
Mage CEO's calendar, schedule meetings, appointments, coordinating travel arrangements & provide travel itinerary
Organized and coordinate conference & monthly meetings
Update spreadsheets & create presentations to support executives & boost team productivity
Supported business & hospitality needs during meetings and company events
Filed paperwork & organized computer-based information
Managed mail and both incoming and outgoing correspondence, mail, email and faxes
Promoted team productivity by keeping supplies organized and well-stocked
International Account Specialist
Pelco by Schneider Electric
05.2008 - 10.2012
Served as primary customer contact and host for Service Center Representatives visit, working with all types of cultures globally
Maintain relationships with prospective and current International Service Centers while processing & submitting orders for Service Center Accounts
Provide training to Service Center employees to ensure efficiency of order processing
Extensive computer use (Data Entry in Microsoft Excel, Power point, Access, Word, Adobe and Outlook) to produce daily and weekly reports to show sales progression, call notes, and account activity for future use
Write up credit authorizations and Requisitions for returned equipment
Plan yearly Conference and Training, making all arrangements from flights, accommodations, transportation, and events for guests
Manage and arrange meetings with customers
Log on and take calls from customers Globally
Assist Service Center staff in component identification and part inquiries
Host lunches and dinners for guests from around the world
Budget for Service Training meals and snacks
Work with Service Center staff members to develop and maintain Service Center databases
Attend daily production meetings, to discuss and review issues with orders
Attend weekly meetings with manager to discuss customer accounts and any pending issues if any
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty
Run reports and update manager on average usage for customers
Communicated mainly with customers thru email or gtalk
Provide customers with quotes and ETA's
Process and enter Part sales order in Access data base
Manage and review all sales orders until shipment is complete
Process inside sales orders and generate packing slips
Process Bills of Lading for truck shipments
Provide commercial invoice for International customers
Review and abide by Custom regulations for shipping purposes
Process Orders and Claims for Customers
Audit orders to ensure accuracy of parts being shipped are correct
Process payments for Service Centers and ensure payment is received
Call customers collect and process payments
Process E-Reqs and CA’s
Order office supplies when stock is low
Call and arrange for printers to be repaired if down
File any documents need be
.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Manufacturing Coordinator & Clerk
Pelco By Schneider Electric
07.1999 - 05.2008
Run and print reports for job allocations
Print/create over 100+ department work orders along with blue prints and route to appropriate department
Update production schedule to identify job status
Track Raw Material Inventory and reorder material if need be
Perform periodic audits and inform Vice President of Manufacturing of any discrepancies
Analyze production schedule for discrepancies or problems and review with appropriate department
Enter all data entry received from all departments for accurate & up to date information
Change or modify routing/sequencing on work orders
Receive and Examine incoming materials, compare to documentation for accuracy and quality
Issue material to designated jobs
Review all Bill of Lading and submit to Accounts Receivable to ensure Vendors receive payment
Monthly inventory count on all material with Vendor
Maintain office supply inventory and reorder when supplies are low
Provide support to Executive Assistant
Examined incoming materials and compared to documentation for accuracy and quality.
Prepared reports and technical documentation of day-to-day production processes.
EAA to CSIO, CFO, 2SVP's, 2VP's
PNC Global Transfers
06.2015 - Current
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings, appointments and coordinating travel arrangements, provide travel itinerary
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Filed paperwork and organized computer-based information.
Updated and maintained confidential databases and records.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Handled incoming and outgoing mail, email and faxes.
Screened personal and business calls and directed to appropriate party.
Promoted team productivity by keeping supplies organized and well-stocked.
Prepare and send letters to clients
Education
High School Diploma -
McLane High
Fresno
06.1997
Associates - Business Administration
Fresno City College
Fresno, CA
05.2000
Skills
Reliable Self-starter
Diligent
Excellent communication skills, verbal and written
Ability to type 70 WPM, 10-key
Knowledge in Microsoft Office Applications Excel, Word, Power Point, Outlook, Adobe Acrobat Professional, Snag it, Quick books, SharePoint
Customer and Employee Rapport
Policy and Procedure Development
Project Oversight, Direction & Updates
Verbal and Written Communication
Expense Validation, Reporting expertise
Conflict Resolution & Complex Problem-Solving
Employee Motivation, Performance & Team Engagement
Balanced Work Ethic,
Flexible and Adaptable
Certification
Microsoft Applications Training - 3 months
Timeline
EAA to CSIO, CFO, 2SVP's, 2VP's
PNC Global Transfers
06.2015 - Current
Executive Assistant to COO, CFO, 2SVP's, 1VP
BBVA Transfer Services
06.2014 - 06.2015
Executive/Personal Administrative Assistant to CEO
BBVA Transfer Services
04.2013 - 06.2014
International Account Specialist
Pelco by Schneider Electric
05.2008 - 10.2012
Manufacturing Coordinator & Clerk
Pelco By Schneider Electric
07.1999 - 05.2008
High School Diploma -
McLane High
Associates - Business Administration
Fresno City College
Microsoft Applications Training - 3 months
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