Blanca Estela De Leon

Coordinate Patient care strategies with interdisciplinary teams to assist families with the choices and strategies on caring for their loved one at home/hospice care. Call for Insurance verification and gather all admitting documents to be Uploaded into WellSky/Consolo system.

Place calls to order equipment needed for Patient care at home.

Prepare Bereavement Cards to be signed by the team and mail to pertaining families.

Order supplies needed for office.

Achievements from July to now is to organize all charts from 2016 to 2019 and Upload documents into electronic system to bring office to a chart-less facility.

Organize the our supply room to where is easy to find and re-order items needed for Patients.

Respond as soon as possible to emails and phone calls to families, vendors and different companies working with us to have everything running smooth for a professional and smooth service to those in need.

Preparing twice a month Zoom meeting,room and agenda for staff ADT meeting.

• Highly organized, process driven, resourceful and collaborative while balancing multiple priorities. Meeting and greeting families, visitors, doctors, at the main reception and then directing them accordingly. Answering multiple phone lines promptly and directing calls to proper personnel, connecting families to Residents room phones. Arranging times and days for residents to have a beauty salon experience and communicating with CNA's times for Resident to be transported to appointment. Coordinating doctor follow up appointments, and calling transportation companies to ensure residents have a mode of transportation to and from appointments. Responsible for Up-loading all documents from a 4 Nurse Unit Wing into (PCC) system that we use PointClickCare. Provide direct quality care to Residents, families, and Visitors when they approach the front desk with concerns, questions or simply wanting to talk with someone. Experience with Microsoft, Excel and other Office Equipment. Ordering items needed for front desk and calling for Technician when equipment needed repairs.

• Coordinated with Therapy Program Director, Health Center Administration, Doctors, Patients, and Patient Advocates to provide complete skilled therapeutic care for patients. Collected and organized through documentation for patient files from initial therapy orders, insurance verification, modifying changes to doctor orders, and vital documentation from therapists.

• Assisted teacher with managing groups of students during various class projects as well as daily recurring events.

Insurance Verification and scheduling patients with a team of 10 Physical or Occupational Therapists.

Logging and providing receipts on payments for Therapy sessions.

Uploading information for new patients and preparing charts for Therapist on day of Therapy service.

Updating Patients to next Orthopedic Appointment and scheduling appointments when necessary.

Maintaining well organize and up to date Patient charts and Uploading all documents of new Patients and discharged patients.

Preparing new charts for New Patients to come.

Placing orders to equipment needed for office and items needed with Therapy sessions.

Receiving daily mail and delivering them to proper personnel.

Maintaining the front office clean and with refreshments well stock for Patients and staff.

Answering multiphone lines and transferring calls to proper staff in professional and with precise message to stay on track of fast pace office.

• Provided accurate data collection and weekly reports for damaged and repaired supplies as well as initiating supply orders to maintain functional supply chain for the entire hospital.

• Managed scheduling for 80 full-time and 40 part-time/PRN therapist registry. Ordered, received, inventoried, and distributed facility supplies, adaptive equipment, and assistive devices for all departments and patients. Provided rehabilitation aide services, assisting with patient care, transport, and facilitated therapeutic exercises and activities directed by therapy staff.

Assisted patients with mobility exercises and daily living activities to enhance rehabilitation outcomes.

Monitored patient progress and reported changes to therapists for tailored treatment plans.

Maintained equipment and therapy areas to ensure safety and compliance with health standards.

Collaborated with healthcare team to develop effective rehabilitation strategies based on individual needs.

Assisted therapist in the 4 ICU units to mobilize Patients for Physical Therapy.

Assisted Therapist in Pediatric Unit to translate in Spanish to parents.

When needed help was given at the front desk answering phone calls and scheduling or cancelling appointments for Patients.

Maintaining 3 gyms well stock with linens needed for Therapy.

Weekly taking inventory on equipment needed for Therapy sessions.

Maintaining equipment room organize and easy to grab equipment for fast pace gym areas.