Blanca Janet Moreno Cervantes
Orlando,FL
Summary
Dedicated housekeeper with experience at Hilton Vacation Club Polynesian Isles, excelling in chemical safety and surface sanitization. Proven ability to enhance guest satisfaction through effective communication, and meticulous room deep cleaning. Recognized for efficiently restocking inventory and maintaining high cleanliness standards, ensuring a welcoming environment for all guests.
Overview
14
14
years of professional experience
Work History
Housekeeper
Hilton Vacation Club Polynesian Isles
Kissimmee, FL
06.2006 - 12.2019
- Observed proper use of chemicals when cleaning various surfaces.
- Used cleaning chemicals following proper guidelines.
- Disinfected telephones, light switches, and other frequently touched objects.
- Communicated with customers about requests for additional supplies or cleaning services.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory, and removing trash.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Skills
- Chemical safety
- Room deep cleaning
- Inventory restocking
- Surface sanitization
- Customer communication
- Time management
Languages
Spanish
Full Professional
English
Limited
Portuguese
Professional
Timeline
Housekeeper
Hilton Vacation Club Polynesian Isles
06.2006 - 12.2019
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