Summary
Overview
Work History
Education
Skills
Timeline
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Blanche Fitch

Calumat Park,IL

Summary

Versatile Maintenance Operations skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. Effective Supervisor with 10 years of related experience. Effective in providing structured leadership and conflict resolution. Performs or delegates preventive maintenance or emergency repairs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Demonstrated (AFCS) Automatic Facer Canceler Sorter, AutoCad Floor Plan Layout expertise.

Overview

8
8
years of professional experience

Work History

Maintenance Operations Manager

United States Postal Service, USPS
02.2010 - 01.2018
  • Supervised employee performance, preventive maintenance, and safety.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Planned scheduled maintenance outages as part of preventive maintenance program.
  • Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Collaborated with other departments to verify completion of maintenance tasks.
  • Documented inventory of spare parts to enable tracking history and maintain accurate records.

Manager In-Plant Support

United States Postal Service, USPS
01.2010 - 04.2014
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Supervised [Number] employees and scheduled shifts.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Negotiated contracts with vendors for cost-effective materials procurement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Education

Bachelor of Arts - Organizational Management

Concordia University Chicago
River Forest, IL

Associate of Applied Science - Gerontology

Northeasten University
Chicago, IL

Skills

  • Facility Inspections
  • Profit and Loss Reporting
  • Maintenance Planning
  • Pneumatic Systems
  • Project Management
  • Operations Management
  • Best Practices and Standards
  • Inventory Monitoring
  • Contractor Oversight
  • Enterprise Project Management
  • Daily Workflows
  • Employee Scheduling
  • Spreadsheet Tracking
  • Material Inventory
  • Employee Performance Evaluations

Timeline

Maintenance Operations Manager

United States Postal Service, USPS
02.2010 - 01.2018

Manager In-Plant Support

United States Postal Service, USPS
01.2010 - 04.2014

Bachelor of Arts - Organizational Management

Concordia University Chicago

Associate of Applied Science - Gerontology

Northeasten University

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Blanche Fitch