Blanche Smith

Answer customer inquiries and provide accurate information regarding products and services

Provide excellent customer service to resolve customer complaints in a timely manner

Maintain an in-depth knowledge of Suburban Propane products and services, customer accounts, billing and new customer processes

Develop trusting relationships throughout all client contacts, present myself professionally with poise, confidence and enthusiasm

Maintain a 90% each month for call monitoring through Suburban's ECE program.

Answered customer inquiries and provided accurate information regarding services

Answered incoming calls and emails, provided frontline customer support and assistance with product and service transactions

Provided excellent customer service to resolve customer complaint in a timely manner

Maintained detailed records of customer interactions, transactions and comments for future references

Resolved complex problems by working with other departments to provide resolutions that met the customer needs

Developed strong relationships with customers by providing personalized assistance and support

Answer customer inquiries and provide accurate information regarding products and services

Provide excellent customer service to resolve customer complaints in a timely manner

Maintain an in-depth knowledge of Suburban Propane products and services, customer accounts, billing and new customer processes

Develop trusting relationships throughout all client contacts, present myself professionally with poise, confidence and enthusiasm

Maintain a 90% each month for call monitoring through Suburban's ECE program.