Blanche Stephens
Retired Flight Attendant
WASHINGTON,DC
Summary
Accomplished Flight Attendant offering over 20 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Previous experience in managing classrooms, and fostering a positive and productive learning environment for students.
Overview
25
25
years of professional experience
Work History
Lead Flight Attendant
Delta Air Lines, Inc
04.2001 - 12.2022
- Answered passenger questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Resolved passenger conflicts and medical emergencies during flights.
- Ensured safety and comfort of customers onboard aircraft.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Lead Teacher, Four Year Old Classroom
Creme De La Creme
12.1997 - 03.2001
- Responsibilities included teacher supervision and program development.
- Implemented curriculum to encourage independence, social, and emotional development.
- Developmental and academic assessments done upon request.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Education
Bachelor of Arts - Program in The Arts
Barnard College
New York, NYSkills
- Extensive experience working with children, adults, and elderly persons in various professional settings
- Extremely flexible and proactive in response to new challenges
- Confident in establishing clear rules and expectations in varied work settings, including educational
- Committed to high levels of professionalism in all work environments
- Strong communication and interpersonal skills
Timeline
Lead Flight Attendant
Delta Air Lines, Inc
04.2001 - 12.2022
Lead Teacher, Four Year Old Classroom
Creme De La Creme
12.1997 - 03.2001
Bachelor of Arts - Program in The Arts
Barnard College
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