Blane Pierce
Manhattan,NY
Summary
After many years of working directly with people in diverse professional settings i am seeking to leverage my experience in home health aid,customer service,porter,security for career growth through coordination of unique public relations opportunities.
Overview
19
19
years of professional experience
Work History
Porter
spotless cleaning services
New York, NY
05.2020 - 05.2024
- Moved furniture and other heavy objects as needed throughout the facility.
- Ensured that all areas were kept clean and tidy at all times.
- Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
- Secured buildings by locking rooms and main entrance doors and setting alarms.
- Responded to spills, bathroom malfunctions and potential hazards to reduce injuries.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Cleaned various work areas by mopping, vacuuming and polishing mirrors.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Moved furniture, equipment or supplies manually or with hand trucks.
Sales Representative
Altice USA
Bronx, NY
05.2017 - 11.2020
- Performed market research to identify potential sales opportunities.
- Developed and maintained relationships with customers to ensure repeat business.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Managed inventory levels by ordering sufficient stock for each account.
- Collaborated with marketing team to create promotional materials for products and services.
- Researched competitors' products, prices, and sales techniques.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Analyzed market trends to identify potential sales opportunities.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Prepared merchandise for purchase or rental.
- Recommended, selected and located merchandise based on customer desires.
- Ticketed, arranged and displayed merchandise to promote sales.
Cashier
Duane Reade
New York, NY
03.2010 - 08.2015
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Greeted customers and answered any questions they had about the store's products and services.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed sales transactions to prevent long customer wait times.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Scanned items and checked pricing on cash register for accuracy.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
PCA
Shene Nursing Service
Long Island, NY
06.2007 - 11.2009
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Maintained accurate records of client care services provided on a daily basis.
- Responded promptly to emergency situations according to established protocols.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Assisted patients with recreational activities such as reading books or playing board games.
- Provided emotional support to patients and families during difficult times.
- Administered medications orally or topically as directed by physician orders.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Transported clients from one location to another in an efficient manner.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Answered questions from family members regarding patient's condition or care plan.
- Kept instruments and equipment clean and sanitized.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Supplied, collected and emptied patient bedpans on frequent basis.
Cashier
Panera Bread
Long Island, NY
10.2005 - 08.2006
- Assisted cashiers with resolving customer complaints and inquiries.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
- Used suggestive selling techniques to promote add-on sales.
- Collected payments and provided accurate change.
- Discounted purchases by scanning and redeeming coupons.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Erusmus High School
Brooklyn, NY04-2007
Skills
- Customer Service
- Facility Cleaning
- General Labor
- Safety and Security
Timeline
Porter
spotless cleaning services
05.2020 - 05.2024
Sales Representative
Altice USA
05.2017 - 11.2020
Cashier
Duane Reade
03.2010 - 08.2015
PCA
Shene Nursing Service
06.2007 - 11.2009
Cashier
Panera Bread
10.2005 - 08.2006
High School Diploma -
Erusmus High School
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