Summary
Overview
Work History
Education
Skills
Current Certifications
Certification
Timeline
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Blayd Malburne

Summary

Results-oriented, priority-driven I.T. Professional with a 10-year career spent serving in the United States Army, focused on providing service that resulted in complete efficiencies and communications. A talented expert with extensive training and an understanding of emerging technologies. Ready for a new role to broaden and sharpen skill sets.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Systems Engineer

Sigma Defense
03.2025 - Current
  • Designs, implements, and maintains virtual-based systems in a lab environment for further testing and full production implementation. Systems built are designed within DoD and SOCOM STIG requirements.
  • Developed and built a functioning Windows 11 LTSC image for site use on OOBM networks.
  • Built and managed the Microsoft Deployment Toolkit (MDT) server to pull and deploy images on the network.
  • Utilize Active Directory (AD) to grant appropriate permissions, add systems to the domain, and store BitLocker recovery keys.
  • Prepare systems and workstations for regular updates to meet STIG requirements, and maintain DoD standards.
  • Utilize the Assured Compliance Assessment Solution (ACAS) tool to scan servers and workstations for potential vulnerabilities, so they can be patched.
  • Implements STIGs for workstations and server systems across the domain, encompassing 14 virtual servers and 16 workstations across 2 enclaves.
  • Builds and utilizes scripts for startup processes, application implementation and troubleshooting, and information capture and logging.

UC Engineer and UC Team lead

Peraton
04.2022 - 02.2025
  • Provided technical expertise and guidance to government authorities regarding migration, ASIs, planning, and implementation of UC services and equipment for both NIPR and SIPR enclaves.
  • Configured and implemented the Army-wide directive of providing MS Teams direct dialing for NIPR and SIPR.
  • Worked hand in hand with the SOCOM enterprise to troubleshoot and manage NIPR and SIPR CUCM servers for Jabber, VoIP, and VoSIP services.
  • Maintained and managed N03 NIPR CUCM Cluster to include 1 Publisher, 6 Subscribers, 1 TFTP server, and 2 CUC servers.
  • Discontinued the use of out-of-date 79XX series phones across the Enterprise, and implemented the use of newer 88XX series devices for compliance.
  • Coordinated and assisted with the installation of a primary and secondary CUBE router to route phone traffic between SOCOM and NEC services.
  • Planned and implemented EVoIP disruption plan for USASOC Umbrella.
  • Successfully planned and configured active SIP trunk lines between Fort Liberty NEC and USASOC for VoIP SIP services.
  • Migrated NEC POTs lines to SOCOM SIP environment to ensure sustained customer VoIP support.
  • Collapsed N03 cluster into full migration to SOCOMs N28 Cluster for redundancy.
  • Tracks 8 VTC billets and 2 UC billets to include 3 Junior VTC Techs, 5 Senior VTC Techs and 2 UC Admins.
  • Responsible for signing employee timecards and training and advising new hires.
  • Acts as first line for administrative actions and questions for employees.
  • Tracks UC tickets through Remedy Ticketing system to ensure quick and accurate customer support.

UC Administrator

Jacobs Technology
01.2021 - 04.2022
  • Provided UC technical support throughout USASOC and SOCOM for NIPR, and SIPR services. Provided technical expertise through troubleshooting and configuration of over 1,000 Jabber accounts, utilizing CUCM and Active Directory.
  • Coordinated and implemented the migration to DISA services, tracking over 2,000 new phone lines throughout USASOC.
  • Configured and troubleshot VoIP, VoSIP, Jabber, and voicemail services for customers throughout USASOC and SOCOM umbrellas.
  • Instructed new and onboarding employees for UC in all required technical aspects and requirements.

Senior AV/VTC Technician

Jacobs Technology
03.2020 - 01.2021
  • Configured and maintained VTC equipment throughout USASOC. Provided technical expertise through troubleshooting and configuration of over 500 VTC devices, spread across USASOC.
  • Coordinated and executed the renaming of over 200 systems throughout USASOC HQ and the 7th SFG.
  • Configured and troubleshot VTC calls for customers spread throughout the USASOC umbrella.
  • Instructed new and onboarding employees in all required technical aspects to support the mission.
  • Utilized and maintained Gov Zoom to create, manage, and troubleshoot Zoom calls for customers across the United States.
  • Worked with VTC designers and engineers to implement and troubleshoot VTC systems across USASOC umbrella.

Information Management Officer

US Army
Fort Bragg
10.2017 - 12.2019
  • Ensured system and networking integrity and continuity, being responsible for all equipment within four facilities. Managed organizational accounts for all security users in the active directory.
  • Conducted annual audit reviews for all account holders as an Army Training and Certification Systems Manager.
  • Ensured that information assurance training and requirements are met per organization account holder.
  • Provides services and security for PKI and token usage within the organization.
  • Ensured all IT projects are met, following USASOC and USSOCOM networking and systems protocol.

Senior IT Specialist

US Army
Fort Bragg
05.2016 - 10.2017
  • Coordinated help desk operations and strategic network/information systems support. Provided guidance and technical expertise through troubleshooting, imaging of systems, printing capabilities, AV/VTC support, basic networking, mobile device configuration, SIPR mobile capabilities, and telephony services/VOIP.
  • Provided field support to distant signal support teams within multiple regions.
  • Ensured networking capabilities were met, and provided a proper communications plan (PACE).
  • Provided guidance to teams on advanced troubleshooting procedures and above-industry practices.

Education

High School Diploma -

David Prouty Highschool
Spencer, MA
05-2014

Skills

  • Complex problem solver
  • Windows image deployment
  • Active Directory management
  • STIG implementation
  • Technical documentation
  • Team leadership
  • Interpersonal and written communication
  • Task prioritization
  • Customer service
  • Results and detail-oriented
  • Internal control procedures
  • Information management proficiency
  • Acutely collaborative
  • Active government TS/SCI
  • Management

Current Certifications

  • Cisco Certified Network Professional Collaboration, 06/30/26
  • Security + certified, 06/30/27
  • Cysa + certified, 06/30/27
  • Network + certified, 06/30/27

Certification

  • CISCO Certified Network Professional Collaboration (exp. 2026)
  • Comptia Security+ (exp. 2027)
  • Comptia CYSA+ (exp. 2027)
  • Comptia Network+ (exp. 2027)

Timeline

Systems Engineer

Sigma Defense
03.2025 - Current

UC Engineer and UC Team lead

Peraton
04.2022 - 02.2025

UC Administrator

Jacobs Technology
01.2021 - 04.2022

Senior AV/VTC Technician

Jacobs Technology
03.2020 - 01.2021

Information Management Officer

US Army
10.2017 - 12.2019

Senior IT Specialist

US Army
05.2016 - 10.2017

High School Diploma -

David Prouty Highschool