Blayke Edwards
Apple Creek,OH
Summary
Customer focused sales and hospitality professional with over ten years of experience creating personalized customer experiences, building lasting client relationships, and recommending products and services based on individual needs, preferences, and budgets. Strong background in consultative selling, visual merchandising, team leadership, and day to day operations. Known for thoughtful communication, attention to detail, and a genuine interest in helping customers bring their vision to life.
Overview
9
9
years of professional experience
Work History
Restaurant Supervisor
Double Tree Hotel By Hilton
03.2026 - 07.2026
- Supervised daily restaurant operations, ensuring adherence to quality and service standards.
- Trained and mentored new staff on restaurant protocols and customer service excellence.
- Coordinated with kitchen and front-of-house teams to streamline service delivery processes.
- Managed inventory controls, reducing waste through effective stock rotation practices.
FOH Manager
Eye Opener
Akron, Ohio
06.2024 - 01.2026
- Led daily operations in a fast paced, customer focused environment while maintaining high standards for service and presentation.
- Built strong relationships with customers by understanding individual preferences, anticipating needs, and creating personalized experiences.
- Trained, coached, and supported team members in customer service, product knowledge, and company standards.
- Managed staffing, scheduling, cash handling, inventory, and day-to-day operational priorities.
- Resolved customer concerns professionally and effectively while protecting the overall customer experience.
- Coordinated multiple competing priorities while maintaining accuracy, organization, and attention to detail.
- Assisted with sales and product recommendations by identifying customer preferences and matching products and services to their needs.
Server, FOH Manager
D'Agnese's White Pond
08.2017 - 05.2024
- Provided highly personalized service to a diverse clientele, developing repeat customer relationships and strong customer loyalty.
- Used consultative selling techniques to understand customer preferences, make recommendations, and increase sales.
- Managed multiple customers and time sensitive requests simultaneously while maintaining accuracy and attention to detail.
- Recommended products and services based on individual preferences, needs, and budget.
- Handled financial transactions accurately and responsibly.
- Communicated effectively with customers and team members to coordinate complex requests and ensure a seamless experience.
- Consistently adapted to different personalities and customer expectations in a high-volume environment.
Key Holder
Ulta
05.2022 - 06.2023
- Ensured adherence to loss prevention
- Acted as manager on duty when needed
- Supported visual merchandising standards
- Supported store leadership with opening and closing procedures, cash handling and daily operations.
- Excelled in meeting sales goals
Education
Bachelor of Arts - BFA Musical Theatre
Kent State University
Kent, OH05-2017
Skills
- Team Leadership
Timeline
Restaurant Supervisor
Double Tree Hotel By Hilton
03.2026 - 07.2026
FOH Manager
Eye Opener
06.2024 - 01.2026
Key Holder
Ulta
05.2022 - 06.2023
Server, FOH Manager
D'Agnese's White Pond
08.2017 - 05.2024
Bachelor of Arts - BFA Musical Theatre
Kent State University