Results-oriented marketing coordinator with expertise in social media strategy and customer engagement. Successfully managed promotional campaigns and supported client relations, contributing to record engagement and brand visibility.
Overview
5
5
years of professional experience
Work History
Marketing Coordinator
River Bend Casino and Hotel
Wyandotte
05.2025 - Current
Managed social media platforms and digital brand presence, enhancing engagement on Facebook and X/Twitter
Created and scheduled promotional content, marketing campaigns, and engagement posts using Meta Business Suite
Coordinated social media giveaways and promotional campaigns to increase customer engagement and participation
Handled customer inquiries and feedback, improving online reputation management across social platforms and Google reviews
Collaborated with marketing and operations teams to support event planning and promotional initiatives
Maintained consistent brand voice and messaging across all digital communication channels
Contributed to high-performing marketing initiatives during record engagement periods, supporting a top-performing promotional cycle
Created strategic content that supported top-performing promotional cycles.
Cage Cashier
River Bend Casino and Hotel
Wyandotte
07.2024 - 05.2025
Executed cash transactions for gaming and hotel guests, ensuring accuracy and efficiency.
Delivered outstanding customer service, contributing to positive guest experiences.
Processed payouts and deposits while ensuring compliance with regulations.
Collaborated with team members to maintain smooth operations during peak hours.
Recorded cage transactions and balances accurately, supporting financial integrity.
Operations / Client Support
Trike Mechanical
Joplin
06.2021 - 04.2024
Facilitated client communication to enhance customer engagement throughout project lifecycle.
Cultivated customer relationships through clear and professional communication to foster trust.
Streamlined organizational communication and logistical coordination to meet project goals.
Coordinated material purchasing and managed operational needs to ensure project continuity.
Executed daily tasks with accuracy and efficiency.