Blazenka Antic

Effective time management

Manage 4 department follow-up WQ's: OHSU Urology, HMC Urology, OHSU Interventional Radiology, and HMC Interventional Radiology.

Detailed work and communication with departments/coders

Ability to resolve follow-up patient inquiry request

Submit detailed claim appeals with high success rate

Promote a positive work environment by actively participating in team meetings and contributing ideas for process improvements

Managed 2 department follow up WQ's: Urology and Dermatology

Submitted claim appeals

Communicated with departments/coders

Resolved follow-up patient inquiry requests

Worked insurance refund requests

Accurately and effectively filled customer orders. Efficiently processed cash, credit and gift card transactions. Maintained high level of customer service in extremely fast paced location

Accurately processed posting of Explanation of Benefits for variety of insurance companies. Submitted patient and insurance payments. Verified insurance benefits using telephone and websites.