Bridgett Crank
Hamilton,Ohio
Summary
Experienced Payroll and Billing Manager with 16 years of proven expertise in navigating the complexities of payroll and billing procedures across diverse states with varying policies and site-specific requirements. Known for an organized, quality-oriented mindset, I excel in efficiently managing the intricate details of payroll and billing within diverse and demanding environments.
Overview
17
17
years of professional experience
Work History
Administrative Assistant/Payroll Administrator
Moved with work from Radiant Life to Elam Accounting and Tax Service, LLC
Kearney, MO
06.2012 - 09.2013
- Responsibilities: Processed payroll of approx
- 50 employees, payroll tax filing, small business invoicing, accounts receivable, Invoiced between 50-100 clients, bookkeeping, credit card and eCheck payment processing, data entry, bank reconciliation, using Quickbooks Desktop
- Answered phone, filing, scheduled appointments, and assisted my manager as needed.
Bookkeeper/Payroll Administrator/Day Care Administrator
Radiant Life Church and Day Care
Kearney, MO
09.2008 - 09.2013
- I was employed by Radiant Life for four years promoted twice, then transferred with the work to Elam Accounting
- Responsibilities: When our pastor resigned, I assumed all financial attributes of the church and day care for several months
- Using Quickbooks Online: Accounts payable, accounts receivable, invoicing for day care, processed payments for church and day care, reconciled bank accounts for church and day care, bank deposits, processed payroll, payroll taxes, quarterly taxes, created correspondences for church and day care, filing, answer phones, overseen day care in the absence of the Director.
- Day Care Director Responsibilities: Staffing of the day care, created work schedules, payment collections, payroll, new family enrollments, made sure our staff and facility was up to State of Missouri health regulations, overseen State, Health, and Fire inspections of facility, customer service, clerical tasks such as creating correspondences to parents, filing, answered phones, purchased office supplies for church and daycare, purchased daycare supplies and food, researched savings in all purchases for church and day care, handled maintenance issues for day care.
- Day Care Director Assistant Responsibilities: Assisted day care Director in clerical tasks such as creating spreadsheets and forms, filing, new family applications, payment collections and payroll, assisted teachers and taught in their absence.
Payroll/Billing Manager, Benefits Coordinator
MedUS Healthcare
Blue Ash, OH
11.2018 - Current
- Responsiblilities of Payroll Manager:
- Manage the payroll and billing departments and oversee processes.
- Assists in resolving payroll and billing discrepancies.
- Provides information by answering questions and requests.
- Maintains payroll and billing guidelines by writing and updating policies and procedures.
- Completes operational requirements by scheduling and assigning employees; following up on work results.
- Maintains payroll staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Contributes to team effort by accomplishing related results as needed.
- Develop and implement payroll and billing policies and procedures
- Prepare reports to upper management
- Working manager: Maintain a workload of billing and collections, while managing both departments
- Proven track record of successfully handling collections exceeding hundreds of thousands of dollars.
- Track mandated sick leave in accordance with state-specific contracts and regulations.
- Collaborate with the payroll processing provider to ensure timely enrollment and unenrollment of employees for mandated benefits.
- Accurately enter and maintain new hire information in the Prism HR software system.
- Benefits Coordinator: Assisted in resolving discrepancies between payroll records and vendor invoices related to employee benefits packages.
- Responded to inquiries from current and former employees regarding their benefits package.
- Assisted employees with enrollment in health and welfare plans.
- Participated in open enrollment activities including preparing materials, conducting presentations, answering questions, and distributing information packets.
- Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.
- Developed and implemented a system for tracking eligibility status of employees.
- Performed routine audits of payroll deductions for accuracy and compliance with applicable laws.
- Drafted written communications about changes in the organization's benefits program or offerings.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Coordinated benefits processing, including enrollments and terminations.
Payroll Coordinator
TruStaff via Robert Half Accountemps
Blue Ash, OH
09.2015 - 11.2018
- Responsibilities:
- Process weekly payroll using ADP payroll system, via eRecruit time entry system for approximately 150 travel nurses, switched from E-Time to eRecruit time entry system.
- Work with recruiters regarding their nurse’s timecards.
- Access various time keeping systems to retrieve time reports for nurses, process and maintain bonus’ and pay per nurse’s contract.
- Enter pay data batches, manual checks and adjustments into ADP.
- Research and resolve payroll inquiries via Spiceworks payroll help.
Office Administrator/Reports
Acuren Inspections via Prolink Staffing Resources-Temp Assignment
Springdale, OH
04.2015 - 08.2015
- Responsibilities:
- Temp contract
- Processed outgoing reports.
- Client correspondences.
- Answered multi-line phone
- Filing
- Assisted management as needed.
Office Administrator
Express Employment Professionals
West Chester, OH
01.2015 - 04.2015
- Responsibilities:
- Processed weekly payroll for up to 100 employees with commissions
- Accounts receivable-collected approximately $4,000
- Invoicing
- Customer service
- Took job orders
- Assisted in filling job orders and recruiting
- Ordered office supplies
- Scheduled interviews/appointments
- Answered phonesF
- Filing
- Assisted teammates as needed.
Legal Secretary
Butler County CSEA
Hamilton, OH
09.2014 - 01.2015
- Responsibilities:
- Filing
- Typed correspondences prepared warrant recalls followed up on court proceedings
- SETS database
- Warrant database
- E-scheduler
- Provided assistance to attorneys with clerical needs
- Assisted attorneys in preparing for court dockets
Education
High School Diploma -
Hamilton High School
Hamilton, OH05-1994
Skills
- Time Management
- Communication
- Organization
- Critical Thinking
- Interpersonal Skills
- Problem Solving
- Detail Oriented
- Team direction
- Collections
- Staff training and development
- Process improvements
- Training and mentoring
Accomplishments
- Processed payroll for up to 250 multi-state employees, including bonus’ and stipends.
- Accounts Receivable - collections exceeding hundreds of thousands of dollars at MedUS.
References
- Cindy Carey, Executive Assistant, Trustaff, 513-432-3362
- Tammy J. Maxwell, Judicial Assistant to Judge Noah E. Powers, BC Common Pleas Court, 513-887-3590
- Stephanie Newton, Underwriter Assistant, Cincinnati Insurance, 513-283-5472
- Don Moore, City Administrator, City of Lathrop, 816-215-7859
- David Wittman, Former Pastor of Radiant Life Church/Day Care Director, 816-304-7708
References
References available upon request.
Timeline
Payroll/Billing Manager, Benefits Coordinator
MedUS Healthcare
11.2018 - Current
Payroll Coordinator
TruStaff via Robert Half Accountemps
09.2015 - 11.2018
Office Administrator/Reports
Acuren Inspections via Prolink Staffing Resources-Temp Assignment
04.2015 - 08.2015
Office Administrator
Express Employment Professionals
01.2015 - 04.2015
Legal Secretary
Butler County CSEA
09.2014 - 01.2015
Administrative Assistant/Payroll Administrator
Moved with work from Radiant Life to Elam Accounting and Tax Service, LLC
06.2012 - 09.2013
Bookkeeper/Payroll Administrator/Day Care Administrator
Radiant Life Church and Day Care
09.2008 - 09.2013
High School Diploma -
Hamilton High School
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