Bleakney Kierstead
Norwich University Cadets
South Portland
8
years of professional experience
Recent graduate with strong beliefs in team collaboration, have obtained skills in rhino and revit software, experience in high stress situations and trusted to handle situations with expertise
Work History
Student Assistant Coach
5 Months- Mentored student-athletes, fostering personal growth and academic success.
- Analyzed practice footage to identify strengths and weaknesses in player performance
- Communicated between coaching staff and athletes for optimal training outcomes.
- Held sessions with players to review film in order to better develop their knowledge and skills within the game
Customer Service Representative
7 Years 5 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
Education
Bachelor of Science - Architecture
- Dean's List Fall 2024
- Dean's List Spring 2025
- Dean's List Fall 2025
- Dean's List Spring 2026
- 3.29 GPA
- Extracurricular Activities: Norwich Football
Skills
Critical thinking
Customer service
Architectural design
Revit knowledge
Rhino 3D skills
Teamwork and collaboration
Timeline
Student Assistant Coach
Norwich University Cadets
03.2026 - CurrentRead More
Customer Service Representative
Highland Farm
06.2018 - 11.2025Read More
Norwich University
Bachelor of Science from Architecture
Read More