Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Bleidy  Reinosa

Bleidy Reinosa

Dental Assistant and Orthodontist Front Desk
Miami Gardens ,FL

Summary

Driven Orthodontic Treatment Coordinator and Assistant at Gentle Teeth, adept in office administration and personable communication. Excelled in enhancing customer satisfaction and streamlining appointment scheduling, leveraging dental insurance knowledge and teamwork to improve patient care efficiency. Achieved significant progress in patient treatment outcomes and operational productivity.

Overview

7
7
years of professional experience

Work History

Orthodontic Treatment Coordinator

Gentle Teeth
04.2017 - Current

Customer Service: Ability to assist customers, address inquiries, and handle complaints with professionalism and empathy. Communication: Clear verbal and written communication to interact effectively with guests and colleagues.Multitasking:

Juggling various tasks like answering phones, handling inquiries, and assisting guests simultaneously. Organizational Skills: Keeping track of appointments, reservations, and paperwork efficiently.Attention to Detail: Ensuring accuracy in handling bookings, billing, and other administrative tasks.Problem-Solving: Ability to resolve issues promptly and find solutions to unexpected challenges.Technical Skills: Familiarity with computer systems, reservation software, and basic office equipment.Adaptability: Being flexible to handle different situations and accommodate guests' needs.Professionalism: Maintaining a positive attitude, even during busy or stressful times. Teamwork: Collaborating with colleagues to ensure smooth operations and guest satisfaction.

Orthodontic Assistant

Gentle Teeth
04.2017 - Current
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.

Education

Associate Of Science - Dental Hygiene

Miami Dade College
Miami, FL

E. E. Waddell High School
Charlotte NC
06.2011

Skills

  • Office Administration
  • Appointment Scheduling
  • Follow-up skills
  • Case Presentation
  • Financial arrangements
  • Dental insurance knowledge
  • Teamwork and Collaboration
  • Customer Service
  • Disinfection and Sterilization
  • Treatment room setup
  • Personable Communication
  • Insurance Verification
  • Inventory Replenishment
  • Sealant Application

Languages

Spanish and English
Native or Bilingual

Timeline

Orthodontic Treatment Coordinator

Gentle Teeth
04.2017 - Current

Orthodontic Assistant

Gentle Teeth
04.2017 - Current

Associate Of Science - Dental Hygiene

Miami Dade College

E. E. Waddell High School
Bleidy ReinosaDental Assistant and Orthodontist Front Desk