Driven Orthodontic Treatment Coordinator and Assistant at Gentle Teeth, adept in office administration and personable communication. Excelled in enhancing customer satisfaction and streamlining appointment scheduling, leveraging dental insurance knowledge and teamwork to improve patient care efficiency. Achieved significant progress in patient treatment outcomes and operational productivity.
Customer Service: Ability to assist customers, address inquiries, and handle complaints with professionalism and empathy. Communication: Clear verbal and written communication to interact effectively with guests and colleagues.Multitasking:
Juggling various tasks like answering phones, handling inquiries, and assisting guests simultaneously. Organizational Skills: Keeping track of appointments, reservations, and paperwork efficiently.Attention to Detail: Ensuring accuracy in handling bookings, billing, and other administrative tasks.Problem-Solving: Ability to resolve issues promptly and find solutions to unexpected challenges.Technical Skills: Familiarity with computer systems, reservation software, and basic office equipment.Adaptability: Being flexible to handle different situations and accommodate guests' needs.Professionalism: Maintaining a positive attitude, even during busy or stressful times. Teamwork: Collaborating with colleagues to ensure smooth operations and guest satisfaction.