Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Blendon Hoxha

LYNN,Massachusetts

Summary

Dynamic and customer-focused professional with a proven track record at LAZ Parking, excelling in customer service and efficient vehicle management. Recognized for building rapport and enhancing satisfaction through strong communication and problem-solving skills. Committed to maintaining high standards of service and achieving sales targets in fast-paced environments.

Knowledgeable with strong background in providing exceptional customer service in high-paced environments. Successfully managed vehicle parking and retrieval operations, ensuring safety and satisfaction of clients. Demonstrated skill in efficient time management and effective communication, consistently enhancing guest experiences.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

6
6
years of professional experience

Work History

Valet

LAZ Parking
03.2024 - Current
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Answered guest's questions about property amenities and services.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.

Sales Associate

DSW Shoe Warehouse
10.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Sales Associate

Journeys Shoes
09.2019 - 02.2020
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Bachelor of Science - Business Administration

Salem State University
Salem, MA
05-2025

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Problem-solving
  • Reliability and punctuality
  • Multitasking and organization
  • Strong communication skills
  • Team collaboration
  • Quick decision making

Languages

Albanian
Professional Working

Timeline

Valet

LAZ Parking
03.2024 - Current

Sales Associate

DSW Shoe Warehouse
10.2020 - Current

Sales Associate

Journeys Shoes
09.2019 - 02.2020

Bachelor of Science - Business Administration

Salem State University