Bleona Haxhija
26 Staten Island,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
STEM Specialist
Police Athletic League Inc
Staten Island, New York
10.2024 - Current
- created STEM lesson plans suitable for grades K to 5.
- Facilitated stem lesson plans for grades K to 5.
- Adapted activities according to changes in participant's conditions or preferences.
- Created a safe environment for students while they participated in activities.
Youth Group Leader
Police Athletic League Inc
Staten Island, NY
03.2024 - Current
- Ensured compliance with safety regulations while leading activities.
- Addressed any conflicts between youth members in a professional manner.
- Collaborated with other staff to provide a comprehensive support system.
- Developed age-appropriate activities for the group.
- Assisted with planning, organizing and executing special events.
- Encouraged positive behavior among the group members.
- Fostered a safe environment for all participants during activities.
- Maintained accurate records of attendance and program outcomes.
- Created engaging lesson plans that were tailored to individual needs.
- Coordinated and organized special holiday and spiritual events to boost community interest.
- Facilitated team building exercises to encourage collaboration and communication.
Dental Receptionist
Leprechaun Dental
Staten Island, NY
10.2020 - 11.2022
- Answered and managed i/ncomi-ng calls and emails.
- Communicated with patients with compassion while keeping medical information private.
- Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
- Answered telephones and directed calls to appropriate staff.
- Collected payments from patients and arranged payment schedules.
- Verified, updated and entered patient information into system.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
- Gathered medical information, dental health history and vitals from patients.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Prepared new patient files and updated existing records with new personal, insurance and medical information.
- Coordinated office schedules for new patients, diagnostic assessments and procedures.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Helped patients complete paperwork and explained processes and procedures.
- Kept office spaces well-stocked with administrative and medical supplies.
- Managed medical practice administrative needs to provide patient satisfaction.
- Received and distributed incoming fax, mail and parcels to staff to facilitate communication.
Tutor
At Home Tutoring
Staten Island, NY
04.2018 - 06.2022
- Taught youth study habits and learning tips.
- Planned curriculum based on individual academic needs.
- Responded to student family members via email and phone.
- Developed training materials, such as handouts, study materials and quizzes.
- Provided test preparation support for routine, standardized and college entrance examinations.
- Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
- Maintained records of students assessment results, progress, feedback and school performance.
Babysitter
Private Household
Staten Island, NY
03.2018 - 03.2020
- Monitored children's safety and well-being to prevent accidents and falls.
- Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
- Cared for children aged 5-13, including tasks such as feeding, dressing and directing activities.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Read stories and played alphabet games to promote early literacy.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Helped older kids complete homework, school projects and chores.
- Discussed developments, behavior and concerns with parents or guardians.
- Checked homework and assisted with schoolwork and studying.
- Took children on outings as well as after-school activities.
- Balanced schedules to promote optimal rest, play and educational periods.
Education
General Studies
New Dorp High School
Staten Island, NY06.2020
Bachelor of Arts - Psychology
College of Staten Island of The City University of New York
Staten Island, NYSkills
- Insurance Verification
- Treatment room setup
- Dental staff support
- Patient scheduling
- Pleasant speaking voice
- Communication
- Basic math
- Reliable and trustworthy
- Child Safety Procedures
- Behavior Management
- Activity Planning
- Screen time rules
- Responsible driver
- Keeping children safe
- Light housekeeping
- Educational support
- Study techniques
- Curriculum preparation
- Parent communication
- Student progress analysis
- Student motivation
- Personalized learning plans
- Problem-solving skills
- Study material development
- Friendly and personable
- Algebra concepts
- Test preparation
- Online tutoring
- Age-Appropriate Routines
- Child Safety
- Inspiring communication
- Adaptable nature
- Payment Processing
- Progress Reports and Check-Ins
- Teaching Foundational Study Skills
- Test Preparation and Test-Taking Strategies
- Meal and Snack Preparation
Languages
English
Native/ Bilingual
Albanian
Native/ Bilingual
Timeline
STEM Specialist
Police Athletic League Inc
10.2024 - Current
Youth Group Leader
Police Athletic League Inc
03.2024 - Current
Dental Receptionist
Leprechaun Dental
10.2020 - 11.2022
Tutor
At Home Tutoring
04.2018 - 06.2022
Babysitter
Private Household
03.2018 - 03.2020
General Studies
New Dorp High School
Bachelor of Arts - Psychology
College of Staten Island of The City University of New York