Blerim Abazi
Waterbury,CT
Summary
Hospitality Professional with Food Service Certification ~ Hospitality and Customer Service skills range from front end hotel assistance, food and drink service to stand-in DJ to keep the atmosphere rolling. Continue to grow and gain mastery of various skills in professional settings.
Overview
9
9
years of professional experience
Work History
Bartender Assistant
Crystal Bees
Southington, CT
03.2016 - 01.2018
- Excellent teamwork assisted other departments as needed.
- Bussed tables and served drinks and food to interior and outdoor clientele.
- Bartender and Bar-back Assistant.
Assistant Server
Olive Garden
Waterbury, CT
07.2013 - 12.2014
- Assisted the Servers
- Ran food to guest table, facilitated service with Servers entertaining large groups.
- Brewed coffee, operated Espresso Machine
- Prepared and decorated desserts, addressing special events, i.e. Birthdays, Anniversaries.
- Pre-Bussed tables, clearing dishes, sweeping off crumbs and wiping off tables and chairs.
Customer Service
Coco Key Water Resort
Waterbury, CT
08.2012 - 07.2014
- Hospitality with hotel guest and business clients.
- Assisted other departments to help meet the satisfaction of our clients.
- Stocked and organized storage rooms, ensured adherence to OSHA standards.
- General Maintenance: keeping work area clean and organized.
- Acted as Restaurant Busboy when pool overflow required additional service.
General Maintenance
03.2009 - 08.2012
- Keeping work area clean and organized.
Public Attendant
Crowne Plaza
Middlebury, CT
- Provided room service, delivered food, newspapers, towels
- Delivered guest luggage to rooms or vehicles arriving and leaving.
- Restaurant Busboy, cleared tables and reset placements.
Education
High School Diploma -
Naugatuck Valley Community College
Waterbury, CT05-2018
Skills
- Excellent written and verbal interpersonal communication skills
- Proficient in electronic ordering systems
- Learns new information and systems quickly
- Customer service
- Team collaboration
- Event coordination
- Food presentation
- Conflict resolution
- Time management
- Beverage preparation
Timeline
Bartender Assistant
Crystal Bees
03.2016 - 01.2018
Assistant Server
Olive Garden
07.2013 - 12.2014
Customer Service
Coco Key Water Resort
08.2012 - 07.2014
General Maintenance
03.2009 - 08.2012
Public Attendant
Crowne Plaza
High School Diploma -
Naugatuck Valley Community College