Blerta Hyseni
Pineville,NC
Summary
Seasoned Insurance Coordinator with solid background in managing insurance claims, verifying benefits eligibility and coordinating patient billing. Strong skills in liaising between patients, healthcare providers and insurance companies to ensure smooth functioning of operations. Noteworthy for problem-solving capabilities, organizational aptitude and ability to streamline processes for efficiency. Success noted in improving customer satisfaction by effectively addressing concerns regarding coverage limits, co-pays and out-of-pocket costs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Coordinator
Catawba Valley Dental Care
Charlotte, NC
01.2018 - Current
- Verified patient eligibility and dental benefits with insurance companies.
- Communicated effectively with insurance companies regarding coverage and claims.
- Processed and submitted dental insurance claims accurately and in a timely manner.imely manner
- Explained insurance benefits and financial responsibilities to patients.
- Provided clear information regarding treatment costs and payment options
- Organized and maintained insurance files.
Bartender
Vida
Charlotte, NC
09.2013 - 06.2018
- Prepare and service beverages for servers and guests in a speedy, efficient, friendly, and professional manner.
- Greeted customers and provided excellent customer service.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Monitored bar inventory and promptly restocked low items before depletion.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
Associate of Applied Science - Dental Hygiene
Central Piedmont Community College
Charlotte, NCSkills
- Insurance verification
- Claims processing
- Patient communication
- Office administration
- Data entry
- Accounts reconciliation
- Critical thinking
- Medical billing and collections
- Accounts receivable management
- Denial management
- Customer service
Certification
- CPR Certified
Languages
English
Full Professional
Albanian
Native/ Bilingual
Italian
Professional
Affiliations
- Travel
- Reading
- Tutoring
- Fitness
References
References available upon request.
Timeline
Insurance Coordinator
Catawba Valley Dental Care
01.2018 - Current
Bartender
Vida
09.2013 - 06.2018
Associate of Applied Science - Dental Hygiene
Central Piedmont Community College
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