Blessen Conley
Houston,TX
Summary
Proven professional with a robust background in customer service and route planning, notably with Uber. Excelled in roles requiring attention to detail and time management, enhancing operational efficiency by 20%. Skilled in identifying and meeting customer needs, ensuring satisfaction. Demonstrates a reliable and punctual work ethic, with a focus on achieving company goals.
Overview
8
8
years of professional experience
Work History
Driver
Uber
Houston, TX
07.2023 - Current
- Assisted passengers with loading and unloading their luggage.
- Transported riders to designated stops according to pre-determined schedules.
- Ensured vehicle cleanliness and performed regular maintenance checks.
- Adhered to traffic laws and regulations to prevent accidents.
Security Officer
Allied Universal Security Services
Houston, TX
12.2022 - 02.2024
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Identified suspicious activity to determine appropriate response.
- Confirmed visitor identification prior to granting entry into the building.
- Guarded restricted areas to prevent unauthorized entry.
Salesperson
CCM Finance
Houston, TX
08.2019 - 10.2022
- Acquired new customers and identified unique needs to deliver relevant products.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Negotiated deals and handled complaints or objections.
- Greeted and assisted customers to foster positive experiences.
- Listened to customer needs to identify and recommend best products and services.
Night Shift Supervisor
Ihop ACG
Houston, TX
10.2016 - 06.2019
- Addressed customers' concerns and questions and handled complaints.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Collaborated with team members to improve performance and implement training updates.
- Monitored security and enforced loss prevention strategies during shift.
Education
Associate of Occupational Studies -
Universal Technical Institute
Houston, TX09-2025
High School Diploma -
Mayde Creek High School
Houston, TX06-2017
Skills
- Valid Driver's license
- Route planning
- Customer service
- Schedule management
- Attention to detail
- Time management
- Punctual and reliable
Timeline
Driver
Uber
07.2023 - Current
Security Officer
Allied Universal Security Services
12.2022 - 02.2024
Salesperson
CCM Finance
08.2019 - 10.2022
Night Shift Supervisor
Ihop ACG
10.2016 - 06.2019
Associate of Occupational Studies -
Universal Technical Institute
High School Diploma -
Mayde Creek High School
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